The Candidate’s Experience: The Journey from Moral Anecdote to Business Evidence
As a critical stakeholder in the recruiting process, the candidates’ needs for transparency, authenticity and data as an equal partner in the recruiting decision process is increasing. Learn how to define and measure a candidate‘s experience as he/she researches, applies, progresses...or not and onboards. You will understand the connection between a candidate’s experience and how their attitudes, opinions form and subsequent actions as customers and referrers of other candidates are impacted. Crispin will provide specific best practices of companies rated highly for their treatment by the candidates themselves so you can learn how to increase the candidate experience for your organization.
Gerry Crispin, SPHR
Gerry Crispin, SPHR is a former practitioner, Co-author of eight books and over 100 articles, and a Life-long student of Staffing. Gerry facilitates the CareerXroads Colloquium – a series of intense, small-group meetings for staffing leaders from some of the world’s largest firms to share staffing best practices.
A long time SHRM volunteer, Gerry currently leads a national standards task force of more than 100 volunteers working to establish standards for recruiting that meet American National Standards Institute (ANSI).
One indicator that Gerry still sees himself as a student and keeps his perspective fresh is his travels around the world to watch, interview and observe recruiters, job seekers and employers. He has been to more than 20 countries in the last decade including China, Japan, Australia, Russia and India.
Follow Gerry on Twitter @GerryCrispin.