EXECUTIVE EXCHANGE: An Engaging Culture is Universal

2014 Annual Conference
Workplace Application: This session will provide you with an insider’s perspective into Universal’s strategy in creating a culture of engagement.

Join Tim Arnst, the senior vice president of HR for Universal Parks & Resorts, as he discusses the three key factors in creating a culture of engagement. Finding the right people for the right job is the first key factor so you will learn how Universal’s staffing team picks the best candidate for their needs. Secondly, hear about Universal’s learning and development strategy as it is critical to ensuring that the new hire is well positioned for success once they hit the job site. Finally, discover how Universal uses various open communication and engagement activities to reinforce the value of our unique service culture.

Date(s) & Time(s): 
Monday, June 23, 2014 - 10:45am to 12:00pm

Tim Arnst


Tim Arnst is the Senior Vice President of Human Resources for Universal Parks and Resorts.  Mr. Arnst oversees various human resources activities for Universal Orlando Resort, Wet’ n Wild, Universal Studios Japan, Universal Studios Singapore and future international developments including Dubai, Moscow and China. 

Mr. Arnst began his human resources career with Yosemite Park & Curry Co. in Yosemite National Park, California in 1975.  With responsibility for 2,000 employees, Mr. Arnst led the various disciplines of Human Resources including, staffing, employee housing and recreation, and labor relations. 

In 1990, Mr. Arnst was asked by Yosemite’s management company, Music Corporation of America (MCA), to move to Orlando as Director of Human Resources to help launch Universal Studios Florida.  He later went on to lead human resources teams in the successful expansion of Universal Orlando Resort, which includes Universal Islands of Adventure, CityWalk and Loews Hotels. 

Mr. Arnst is currently Universal Parks & Resorts’ lead human resources executive associated with the development of international parks.  He was instrumental in the 2001 start-up of Universal Studios Japan, located in Osaka, Japan.  And more recently, provided human resources and operational direction on the opening of Universal Studios Singapore in March, 2010. 

Mr. Arnst is committed to the Orlando community and has served on numerous boards in central Florida including the Chamber of Commerce, YMCA, the Foundation for Orange County Public Schools, the Employers Association of Florida, and the executive board for Junior Achievement of Central Florida.

Mr. Arnst lives in Orlando with his wife Marilyn and has grown children, Sarah and Bryan.  His interests include travel, reading, photography, and a variety of sports, including rock climbing, tennis, golf and softball.

Amount of Credit: 
Credit Type: 
HR Credit
Relationship Management
HR Expertise
Intended Audience: 
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