Session #808: How to Deal with Resistance: A Change Management Strategy
When it comes to 'change', we often misinterpret 'resistance' as opposition which is one of the reasons why most of the organization culture change work do not proceed as smoothly as planned. Using the Gestalt framework, we see resistance is between forces for change and forces for sameness. The stronger the need for change will elicit the stronger need to maintain the status quo. Often, real change happens when the system is finally motivated to find its way out of this endless struggle. To be a successful change agent, you need to know how to discover and draw your organizaiton’s attention to this force-and-counterforce phenomenon, finesse between the competing forces and help find positive resolutions.
Celia Young
Since 1986, Ms. Young and her associates have helped their clients develop vision and strategies and implement “change” in their businesses worldwide. They coach and develop globally competent and multiculturally versatile leaders on the individual and group basis in order to help mold a new organization that is nimble and flexible in order to meet its customers’ needs around the world. Ms. Young is a faculty member of the Gestalt Institute of Cleveland, Organization System Development Programs where she trains coaches in the theory, concept and application of Gestalt in the development of “Whole Person” leadership, teams and organization. She is an adjunct professor for Pepperdine University, School of Business. Ms. Young is also a professional speaker on Pacific Rim cultures, cross-cultural communication, organizational behavior, organizational change, multicultural leadership, diversity and creativity, and global business strategies. Ms. Young has a BA in Business Administration from Fu-Jen University in Taiwan, a MBA in Marketing from Michigan State University and a MA in Counseling Psychology from Pepperdine University.