Tools for Tough Conversations with Managers
Have you ever told a manager or executive something they didn’t want to hear? “Sorry, you can’t fire him. You haven’t properly documented the problem.” Learn how to take the edge off tough compliance/claim prevention conversations by using three tools: The E-A-R Listening Method, The Adverse Action Checklist and The Risk Analysis Formula: V=LM
Jathan Janove
Jathan Janove, a former state bar Employment Lawyer of the Year and now Executive Coach and Organization Development consultant, writes SHRM’s “Putting Humanity into HR Compliance” column, and is a Master Coach and Practice Leader with the Marshall Goldsmith Stakeholder Centered Coaching organization, including writing its Ask the Coach column. He’s the author, most recently, of “Hard-Won Wisdom: True Stories From The Management Trenches” (HarperCollins 2017). He’s currently working on his next book, “From Compliance Cop to Culture Coach: Transforming the HR Profession.”