Tools for Tough Conversations with Managers

2014 Annual Conference

Have you ever told a manager or executive something they didn’t want to hear?  “Sorry, you can’t fire him.  You haven’t properly documented the problem.”  Learn how to take the edge off tough compliance/claim prevention conversations by using three tools:  The E-A-R Listening Method, The Adverse Action Checklist and The Risk Analysis Formula: V=LM

Date(s) & Time(s): 
Monday, June 23, 2014 - 11:40am to 12:00pm

Jathan Janove


Jathan Janove is an internationally published author, including Managing To Stay Out Of Court: How To Avoid The 8 Deadly Sins Of Mismanagement, which Richard Drezen of the Washington Post described as “an extraordinarily useful book for managers and workers.” He is also the author of The Star Profile: A Management Tool To Unleash Employee Potential, Book Expo America Gold Medal winner, Business & Career. His latest book is Hard-Won Wisdom: True Stories From The Management Trenches (HarperCollins). NYT bestselling author Daniel Pink states, “By sharing many of his best stories and experiences, Jathan Janove creates a short-cut for us to the knowledge needed to become an empathetic, effective leader in the workplace.”

Jathan writes the “Putting Humanity into HR Compliance” column for SHRM, and the “Coach’s Corner” blog for Marshall Goldsmith Stakeholder Centered Coaching. He is a frequent contributor to HR Magazine and other publications. He has been quoted as an authority in publications including the New York Times and Forbes.

Smart Stage in the Connection Zone
Amount of Credit: 
Credit Type: 
 Not Available for Credit
Session Type: 
Smart Stage
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