Overcoming Performance Review Challenges

2016 SHRM Talent Management Conference & Exposition
Workplace Application: You have a tough review coming up and you don't want the employee to be on the defensive because it's important to know what he or she is thinking.

For many employees and managers, a face-to-face performance review is the most stressful work conversation they'll have all year. This session will guide you through a discussion about the benefits of performance reviews for both you and your employees and will share 10 ways to give an effective employee review. The 10 biggest mistakes managers make when it comes to employee reviews will also be revealed. You will leave with an outline of a three-step assertive communication process to help you interact more assertively and authentically during performance reviews with your employees. This session will help you:

·         Identify the mistakes you may be making that negatively affect your performance reviews.

·         Effectively practice assertive conversations.

·         Learn to really hear what your employees are saying, which will increase their engagement in what they are doing. 

·         Discover strategies you can use to handle difficult people.

Date(s) & Time(s): 
Tuesday, April 19, 2016 - 8:15am to 9:30am

M.J. Clark


As a senior leadership consultant and executive coach for Integrated Leadership Systems, M.J. Clark helps company leaders plan for ownership and management succession and foster more authentic communication in the workplace. She helps executives better manage stress, become more assertive, mentor others and fine-tune leadership and management skills.  ILS is based in Columbus, Ohio and provides services for hundreds of companies all over North America. ILS has consulted with many nationally recognized companies including Honda, Nationwide, Husky Energy, Ohio State University, OhioHealth, Elmer’s Products, Kokosing Construction and Worthington Industries. 

Additionally Ms. Clark has spoken nationally, twice for the National Public Relations Society of America and the National Association of Women. She has had numerous regional engagements and has conducted over 100 workshops for Ohio businesses and organizations

Ms. Clark received her master's degree in organizational communication from The Ohio State University and her bachelor’s degree in public relations from Ohio University.  She is the author of the book Shut Up and Lead: A Communicator’s Guide to Quiet Leadership

Atlantic A
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
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