Why Performance Management Is Killing Performance and What to Do About It

2016 SHRM Talent Management Conference & Exposition
Workplace Application: Learn how to replace performance reviews with a customized performance management solution that develops your employees, rewards equitably and drives performance.

While nearly everyone agrees that old-school performance management doesn't work, few organizations have substantially changed their approach. How do you start fresh and design a performance management solution that actually provides the outcomes you are seeking, instead of merely tweaking your old ratings model? This session will give you the tools and practical techniques to successfully rethink, redesign and reboot your performance management solution in order to drive real performance increases. This session will help you understand:

·         The eight fatal flaws found in traditional performance management, as well as the eight fundamental shifts required
           to build a modern performance management solution.

·         The three universal goals of great performance management.

·         How to build your own customized performance management solution and test it within your performance management frame.

·         How to make sure your solution is supported by your leaders and adopted by your people.

Date(s) & Time(s): 
Monday, April 18, 2016 - 3:00pm to 4:15pm

M. Tamra Chandler

M. Tamra

Tamra is a nationally recognized thought leader, author, and speaker. In 2016, she wrote the acclaimed book How Performance Management is Killing Performance — and What to Do About It.  Her second book, Feedback (and Other Dirty Words): Why We Fear It, How to Fix It was published in June 2019.

She's spent most of her career thinking about people, researching how they're motivated, and developing new and effective ways for organizations to achieve the ultimate win-win: inspired people driving inspiring performance.  Tamra brings more than thirty years of experience strategically partnering with organizations across industries on complex business transformation projects to her role as EY Americas People Advisory Services Leader, Principal.

Prior to joining EY, Tamra was the CEO and co-founder of PeopleFirm, one of Washington State's fastest-growing businesses and most successful women-owned firms. Prior to founding PeopleFirm, Tamra had people leadership roles at Arthur Andersen at Hitachi Consulting.


Atlantic A
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
Intended Audience: 
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