Making Performance Management Human-Friendly

Employees hate the annual performance appraisal. Management hates it as well. If we are honest, we hate it too. The process was designed to enforce policies, not motivate performance. No wonder the humans involved don't like it. And, many of our other performance management processes like one-on-one meetings and 360-degree feedback don't fare much better. To make performance management processes more effective and engaging, we must understand that employees experience work as a relationship. Creating human-friendly performance processes means ensuring that the experience builds the relationship instead of damaging it. The process should foster trust and make employees feel valued and supported. During this session, you will:

·         Explore how traditional performance management approaches are flawed because they focus on enforcing
          compliance rather than motivating behavior.

·         Learn how to make performance management processes—including performance reviews,
          one-on-one meetings and 360-degree feedback—more human-friendly.

·         Discover how to use the “relationship test” to make your processes more human-friendly.