Using Workplace Investigations to Improve Culture and Drive Employee Engagement

Workplace investigations can be time-consuming, costly and a bit intimidating since they are most often used for accusations of serious misconduct. But this session takes a different viewpoint. Imagine if an investigation was simply a business process used to determine the facts of a conflict and employees understood this was a productive way to find resolution. This could revolutionize investigations by creating a willingness to bring open communication and suggestions forward. After all, resolution doesn't always have to be negative. This session will examine how thinking of investigations as a standard business process can increase employee engagement and improve company culture, as well as how technology is simplifying the way employers conduct investigations. Attendees will leave with:

• An understanding of the total impact of avoiding workplace investigations or using them only for the most critical situations.
• Clarity around the idea of conducting investigations as a standard and consistent business process.
• Knowledge of when and how an investigation can be used to improve engagement.
• Communication skills to help executives, managers and employees understand the benefits of a new way of finding resolution.