Deconstructing the People Problems to Create Actionable Solutions

Capacity: 
100
2020 Annual Conference & Exposition
People problems are everywhere – instead of being mystified by the failure of “soft skills”, a simple, straightforward process facilitates a confident, predictable approach to addressing people issues.

From general interpersonal conflict to how to deal with the most difficult employees, human resources professionals have to be prepared to tackle a variety of "people" problems on a daily basis. This workshop provides a model to help them tackle those problems effectively to create positive forward momentum. The goal of this workshop is real-world application. It is highly interactive and you are encouraged to come prepared to discuss some of the most pressing "people" problems you experience in your organization to use as examples in our exercises. You will be guided through a simple process that will help to break those problems down to discover root causes, and then create actionable strategies to move toward resolution.

Learning Objectives:

  • Understand the psychology of how people make decisions in the workplace, and how to influence behavioral change.
  • Learn the most common roadblocks that get in the way of creating an engaging and fulfilling work experience.
  • Discover a model for creating actionable strategies to address the "people problems" in the office.
Date(s) & Time(s): 
Saturday, June 27, 2020 - 1:00pm to 5:00pm
Presenter: 

Karlyn Borysenko

Karlyn
Borysenko

Dr. Karlyn Borysenko is the force behind Zen Workplace. An organizational psychologist and executive/performance coach, she is a leader in integrating mindfulness strategies at work to increase productivity and creativity, reduce stress, and create better work experiences. Her practice is based in the greater Boston area and serves clients all over the world. She holds an MBA and a PhD in Psychology, is an experienced trainer and facilitator, coach, and award-winning speaker. Karlyn is a contributor to Forbes.com and the author of Zen Your Work: Create your ideal work experience through mindful self-mastery.

Location: 
Additional Fee & Registration Required
Amount of Credit: 
4.00
Credit Type: 
SHRM PDCs
Session Type: 
Preconference Workshop
Competency: 
HR Expertise
Relationship Management
Track: 
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