Fixing Feedback: A Movement to Build a Positive Feedback Culture
"Can I give you some feedback?" Why does this question always seem to make our blood pressure rise and defenses go up at the mere mention of the word? Join PeopleFirm in exploring the science behind feedback to gain an understanding of why we fear it and how to fix it. Practice some mind and body hacks and adopt a simple conversational model that you can apply immediately to help build a positive culture of feedback organizationwide.
Learning Objectives:
- Understand your own feedback narratives and reflect on how it shapes your feedback conversations.
- Apply our new definition of feedback and commit to a shift in the various roles you play in feedback.
- Ease your own feedback anxiety with science-based mind and body hacks.
- Increase your capacity to make connections that engender trust and support constructive feedback.
- Lay a new foundation for fixing feedback and optimize your role as a seeker, extender and receiver of feedback.
M. Tamra Chandler
Tamra is a nationally recognized thought leader, author, and speaker. In 2016, she wrote the acclaimed book How Performance Management is Killing Performance — and What to Do About It. Her second book, Feedback (and Other Dirty Words): Why We Fear It, How to Fix It was published in June 2019.
She's spent most of her career thinking about people, researching how they're motivated, and developing new and effective ways for organizations to achieve the ultimate win-win: inspired people driving inspiring performance. Tamra brings more than thirty years of experience strategically partnering with organizations across industries on complex business transformation projects to her role as EY Americas People Advisory Services Leader, Principal.
Prior to joining EY, Tamra was the CEO and co-founder of PeopleFirm, one of Washington State's fastest-growing businesses and most successful women-owned firms. Prior to founding PeopleFirm, Tamra had people leadership roles at Arthur Andersen at Hitachi Consulting.
Laura Grealish
Laura Grealish is a senior manager in the People Advisory Services practice of Ernst & Young LLP. She brings over 20 years’ experience studying and applying the disciplines and science that help clients create thriving environments, high-performing teams, modern performance management techniques, and customized learning and development programs. Laura embraces a “craftsman mindset” as she gathers insights across industries and people disciplines. Laura is the co-author of Feedback (and Other Dirty Words): Why We Fear It, How to Fix It, and speaks globally on the topics of feedback and performance management.