Influence Emotion to Motivate Action: Communication Techniques to Engage, Captivate and Persuade

2020 Annual Conference & Exposition
"The World We Shape" happens one conversation at a time with every employee at every level of the organization every single day. Effective communication plays a critical role in the four key factors for increasing fulfillment: listening, setting expectations, showing appreciation, and empowering employees.

Want to boost employee engagement? Cultivate a more effective management and leadership pipeline? Increase the potential for change management success? To solve today's most pressing people issues and strategies, HR/talent development professionals must address the number one skills gap, according to LinkedIn's Workplace Learning & Development Report: communication skills. A company's success depends on its employee's ability to deliver clear and concise information, from setting the vision, building consensus, and securing buy-in among internal and external stakeholders, to providing constructive feedback effectively. In this session, learn the secret communication techniques leaders and professional performers have used for centuries to influence emotion to motivate action.

Learning Objectives:

  • How to influence, persuade and motivate behavior change and action by influencing emotion.
  • How to clearly communicate your messages by aligning your voice and body language.
  • How to improve how you provide feedback, lead efficient meetings, and/or deliver critical information using a universal, three-step process for influential communication.
Date(s) & Time(s): 
Tuesday, June 30, 2020 - 11:00am to 12:15pm
Presenter: 

G. Riley Mills

G. Riley
Mills

G. Riley Mills is an Emmy Award-winning producer and writer, and the co-founder of Pinnacle Performance Company. He is the co-author of the book The Bullseye Principle and was included in the list of "Top Leadership Speakers" by Inc. Magazine. He presented his TEDx session "Are We Killing Communication" at the Shanghai American School and has guest-lectured at such institutions as the Columbia University, London Business School, Manchester United, and The Royal Household at Buckingham Palace. Mills has written about leadership and communication for Forbes, Fast Company, and Inc. Magazine. 

Session Type: 
Mega Session
Competency: 
Business Acumen
Communication
Consultation
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