From Intake to Resolution: Best Practices in Internal Investigations

2020 Annual Conference & Exposition
Learn how to effectively conduct investigations involving harassment, discrimination or retaliation.

This workshop explores the essential skills necessary for conducting internal investigations into claims of employee misconduct, including charges of harassment, discrimination, retaliation and violence. Using interactive case studies, you’ll engage in a step-by-step fact-finding process and practice techniques for questioning and credibility assessment. Model forms and guidance on preparing unassailable documentation of process and conclusions are included throughout.

Learning Objectives:

  • Learn effective questioning techniques and investigation process considerations.
  • Understand how to deal with the reluctant claimant, angry respondent and uncooperative witness.
  • Develop confidence in the proper use of tools for credibility assessment, including witness demeanor and bias, and integration of corroborating and circumstantial evidence into your conclusions.
  • Prepare bulletproof documentation of your process and findings of fact.
Date(s) & Time(s): 
Sunday, June 28, 2020 - 8:00am to 12:00pm

Glen E. Kraemer

Glen E.

Glen Kraemer, a founding and managing partner of the employment and higher education law firm of Hirschfeld Kraemer LLP, nationally recognized for his passionate delivery of “best practices” training programs. Glen has devoted significant time and energy to: understanding and responding to sexual harassment, discrimination and workplace bullying; workplace violence prevention, identification and response; and investigations concerning internal discrimination, harassment and wrongful discipline complaints. One of the few attorney members of the Association of Threat Assessment Professionals, he serves as national legal counsel to Fortune 500 threat management teams and leads numerous violence prevention units for colleges and employers. In 2011, Glen was chosen as a “Top Labor and Employment Lawyer” by the Los Angeles and San Francisco Daily Journals, and from 2005 – 2018 was voted a labor and employment “Super Lawyer” by members of the California State Bar. In 2017 and 2018, Chambers USA ranked Glen as Recognized Practitioner in Labor & Employment Law – California and in 2018 he received the “Elite Boutique Trailblazer” award from the National Law Journal. Glen received “Top Speaker” designation for his presentations at each SHRM Annual Conference from 2009-2018.

Additional Fee & Registration Required
Amount of Credit: 
Credit Type: 
Session Type: 
Preconference Workshop
HR Expertise
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