Intentional Integrity: How to Drive Integrity into the Culture of Your Company

2020 Annual Conference & Exposition
Integrity and trust: How one organization is meeting the challenges and how you can move the needle in yours.

Trust is at an all-time low among employees globally, as leaders of companies are increasingly coming under fire for unethical, even illegal behavior. At the same time, the world needs companies to step up and take on greater responsibilities to solve the big, complex global problems. You can't be successful in the 21st century without leaders that demonstrate integrity and build an environment of trust with their workforce and the communities where they operate. Come hear from Airbnb's former General Counsel and Chief Ethics Officer, and the author of the new book "Intentional Integrity," to hear how Airbnb has taken on these challenges in a unique, human way that has its employees excited and proud of their commitment to integrity. Hear about the things your organization may be doing that probably aren't moving the needle, and what low cost steps you should be implementing this year to send the right messages about your workplace environment. 

Learning Objectives:

  • Learn the science behind why employees "fudge" and do things in their own self-interest rather than act ethically...and how you can get them on track.
  • How can you "reach" employees in an era of canned video training, form codes of ethics and compliance posters.
  • Learn how to talk with employees, and get them to talk to you, about practical integrity issues that come up in the workplace every day -- alcohol, romantic relationships, hugging, vendor gifts, and using office resources for personal benefit. 
  • How to think about your company's stakeholders -- do you think about, or even care about, stakeholders other than your investors?
Date(s) & Time(s): 
Tuesday, June 30, 2020 - 2:00pm to 3:15pm

Rob Chesnut


Rob Chesnut is a Senior Advisor to Airbnb, Inc. a role he transitioned to in March 2020 after nearly 4 years as Airbnb’s General Counsel and Chief Ethics Officer of Airbnb Inc. Rob is a graduate of Harvard Law School and the University of Virginia. He worked for 14 years with the U.S. Justice Department, where he prosecuted bank robberies, kidnappings, murder, and espionage cases, including the prosecution of CIA employees Aldrich Ames and Harold Nicholson. He joined eBay in 1999 as its third lawyer, where he led eBay’s North America legal team and later founded its Trust and Safety team. Rob subsequently spent 6 years as the General Counsel at digital education leader Chegg, where he helped take the company public in 2013. He joined Airbnb in early 2016, where he grew the legal team from 30 to over 150 legal professionals in 20 offices around the world. His team led initiatives to promote home sharing and address regulatory issues with local governments and landlords around the world. Rob developed a popular interactive employee program, Integrity Belongs Here, to help drive ethics throughout the culture at the company. His book Intentional Integrity: How Smart Companies Can Lead an Ethical Revolution will be published by St Martin’s Press in June 2020. Rob works with companies to help them develop strategies to drive integrity into their culture. He lives in San Francisco, CA, and can be reached at

Session Type: 
Change–Makers Series
Ethical Practice
Global & Cultural Effectiveness
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