It’s Time to Stop Talking About Culture and Focus on Behavior
Culture has long been hailed as a workplace hero, but the true drivers of change are visible behaviors and habits that are easy to design, decide and measure. In this session, Amy Philbrook shares her views about why culture is an intangible, shapeless goal that cannot hold people accountable, and how the key to creating a profitable and healthy workplace is to engineer, monitor and reward behaviors and habits that are healthy for businesses and promote positive change.
Learning Objectives:
- How leadership behavior changes your business and keeps leaders accountable.
- How to help employees understand and commit to incremental behavior modifications that drive real change at the enterprise level.
- How to leverage technology, specifically data and analytics, to drive diversity and promote inclusion.
- Real examples of effective methods that leaders can utilize to help create a profitable and healthy workplace.
Amy Philbrook
Amy Philbrook is head of diversity and inclusion for Fidelity Investments, a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and other financial products and services to more than 26 million individuals, institutions and financial intermediaries. She assumed her current position in 2017 and leads the effort to ensure that Fidelity is a workplace and service provider where everyone can fully be themselves. She is responsible for creating and attracting a more a diverse workforce, tapping into the power of our differences to develop and retain talent, creating a culture of inclusion, and showcasing Fidelity’s reputation and brand as an inclusive employer and service provider.