Feedback Is a Retention Tool. Care Enough to Speak Up.

2020 Talent Virtual Experience
Learn how to give clear, specific and helpful feedback in two minutes, thus developing and retaining your best employees.

The number one reason for employee turnover in any developed country is a lack of growth and development, otherwise known as boredom. Employees want to learn and be challenged. Managers who take the time and have the courage to coach and give regular, balanced feedback are sought after and have loyal employees. Teach your managers that feedback is a retention tool and it costs absolutely nothing. Employees want to know how they're doing and what they need to do to grow their careers, but most employees get almost no feedback at work. Become effective coaches and retain your best employees.

Learning Objectives:

  • Learn how coaching and giving feedback are powerful retention tools.
  • Learn how to give succinct, helpful and direct feedback in two minutes. Quicker is better.
  • Overcome the fear and concern of giving feedback.
  • Learn how to reduce employees' resistance and defensiveness when they receive difficult feedback.
  • Become the manager all employees want—the manager who takes the time and has the courage to tell employees the truth.
Date(s) & Time(s): 
Monday, April 20, 2020 - 11:30am to 12:30pm

Shari Harley, MA, CSP

Harley, MA, CSP

Shari Harley, author of How to Say Anything to Anyone, is known globally as an engaging, funny, content-rich business speaker. Her international training firm, Candid Culture, is making it easier to tell the truth at work. Shari is bringing candor back to the workplace. A former HR practitioner and operations leader, Shari’s practical approach has led her to speak and train in Singapore, Thailand, Malaysia, India, Dubai and Australia. From “Making Meetings Work” and “Delegating Better” to “Managing Your Career” and “Saying Anything to Anyone,” Shari’s tips are sure to delight and inform in a real, direct and very funny way. Watch videos and learn more about Shari at


Session Type: 
Concurrent Session
Leadership & Navigation
Relationship Management
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