Loose Cannon or Linchpin? Onboarding for New-Manager Success
Harvard Business Review reports that the average manager is in the position for 12 years before receiving management training. At the same time, Gallup polls show that the No. 1 reason employees leave a company is because of their manager. Considering these two facts, how much money could your company save simply by training your managers at the very beginning? This session will discuss how you can increase your company's retention, engagement and profit by delivering a dynamic onboarding experience for new managers.
Learning Objectives:
- Learn four critical components to a successful onboarding program.
- Discover the reasons managers fail.
- Learn the four skills managers need to acquire to become great leaders.
- Learn how to create a manager onboarding program that increases profit.
Jennifer Currence, SHRM-SCP, MBA

Jennifer Currence is a Senior Partner of HR Soul consultancy firm in Tampa, Florida, where she delivers results through strategic HR solutions, customized training, and coaching programs for organizational and HR leaders. She is the creator of The SOTO Approach to Leadership and the content architect for the Society for Human Resource Management’s (SHRM) international People Manager Qualification (PMQ).
Jennifer is regularly published and featured in industry magazines, webinars, and podcasts, and is the author of three HR books on behavioral business competencies.
Jennifer was named one of the top 100 Influential HR professionals in Leadership and Development in 2023 and Tampa Bay’s HR Consultant of the Year in 2017. She is a faculty member for SHRM and a former management professor at the University of Tampa.
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