What it Takes to Keep Top Talent: A Study of Pre- and Post-Pandemic Employee Needs
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A session in this conference ends more than 10 days after the conference! Some sessions may not appear properly in My Session Planner.COVID-19 disrupted and evolved talent management practices for nearly all employers. But how much do those changes matter when it comes to retaining top talent? Attend this session to learn about the Psychological Benefit Framework, the output of a landmark study on the impact of social psychology on employee engagement. We’ll share the results of a comparative evaluation of our pre- and post-pandemic research to reveal:
- What employees value most from their organizations.
- How the psychological needs of remote, deskless and office-based workers vary.
- Ideas to bring focus to your engagement efforts and save you the headache of relying on trendy, unproven perks or lackluster legacy programs.
You’ll also participate in an interactive activity that crowdsources ideas for how others are already tapping into best practices uncovered through the research to improve their own employee experiences.
Learning Objectives:
- Understand the influence and impact of social psychology on employee needs and how those needs have changed over the course of the pandemic.
- Gain working knowledge of the psychological benefits that support engagement and retention, including how organizations can nurture each of the psychological benefits for their talent.
- Explore practical applications of how various employee programs or offerings impact psychological benefits differently, including how a company can personalize their offering for greater impact.
Christina Zurek

Driven by a passion for improving employee experience, Christina Zurek is a respected analyst and thought leader on the topics of employee engagement and workplace culture. In her role as an Insights & Strategy Leader, she directs the vision for the employee experience solutions developed by ITA Group, an engagement agency. This includes spearheading primary research on the Psychological Benefit Framework, an innovative approach to improving employee engagement and retention by applying proven principles of social psychology.
She maintains several engagement and human resources-related credentials, including designation as a SHRM-CP and a Certified Engagement Practitioner through the Enterprise Engagement Alliance.
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