There’s No Neutral in Trust: Three Key Strategies for Forward Movement

2023 Annual
Attendees will gain a framework for analyzing the trust levels in relationships, as well as strategies to build, sustain, and repair trust.

Everyone agrees that trust is an essential component of effective partnerships. But for some team members, trust building feels abstract, soft, or even 'squishy'. Often, we see teams attempt to build trust in ways that do not address the root causes of low or conditional trust, which can backfire and cause unintentional harm.  Combining the neuroscience of trust with her work with dozens of teams on building and rebuilding relationships, Sarah Noll Wilson and Dr. Teresa Peterson will share framework for understanding and analyzing trust, lead participants through a trust audit, and share strategies to create forward movement.

Learning Objectives:

  • Examine a framework for understanding the core elements of trust.
  • Conduct a personal trust audit that can be used with individuals or teams.
  • Explore three key strategies to build, sustain, or rebuild trust.

In-person session offerings are on a first-come, first-served basis.

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If a speaker has provided session materials, please visit https://presentations.shrm.org

Date(s) & Time(s): 
Monday, June 12, 2023 - 1:30pm to 2:30pm
Presenter: 

Sarah Noll Wilson

Sarah
Noll Wilson

Sarah Noll Wilson, Inc. is on a mission to help leaders build and rebuild teams. Our goal is to empower leaders to understand and honor the beautiful complexity of the humans they serve. We create a safe, honest environment, preparing people to deal with real-world conflict, have more meaningful conversations, and create purposeful relationships. Working with organizations that care deeply about their teams and understand the connection between staff development and organizational success, Sarah Noll Wilson, Inc. specializes in transforming relationships from good to great. 

With 15+ years in leadership development, Sarah Noll Wilson earned a Master's Degree from Drake University in Leadership Development and a BA from the University of Northern Iowa in Theatre Performance and Theatre Education. Through her work as an Executive Coach, an in-demand Keynote Speaker, Researcher, Contributor to Harvard Business Review, and Bestselling Author of “Don’t Feed the Elephants”, Sarah helps leaders close the gap between what they intend to do and the actual impact they make. She hosts the podcast “Conversations on Conversations”, is certified in Co-Active Coaching, Conversational Intelligence, and is a frequent guest lecturer at universities. In addition to her work with organizations, Sarah is a passionate advocate for mental health.   

 

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Teresa Peterson

Teresa
Peterson

Dr. Teresa Peterson is the Director of Learning and Development for Sarah Noll Wilson, Inc. Teresa is passionate about applying best practices for learning to make development experiences meaningful, engaging, and accessible for all types of learners. In her role, Teresa co-creates powerful learning content and guides deep research. Teresa holds a Doctorate in Education from the University of Northern Iowa and brings over twenty years of experience teaching, facilitating, and leading. She holds a Conflict Resolution Certificate from Cornell University; she also is trained in Immunity to Change Coaching and Certified in Appreciative Inquiry.  Clients love Teresa’s grounded energy, depth of thought, and ability to listen deeply.

 

 

Location: 
N257
Session Type: 
Concurrent Session
Competency: 
Interpersonal (Behavioral)
Intended Audience: 
Emerging Professional
Mid-Level
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Availability: