Building a Workforce of the Future
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The tide is turning. Artificial Intelligence (AI) is rapidly transforming the business landscape, and HR has a unique opportunity to be the forefront of this change. This talk delves into the cutting-edge research on how HR can claim ownership of the AI space and what SHRM is doing to help our members become comfortable with this quickly changing space.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/. Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Jim Link, SHRM-SCP

Jim Link is the Chief Human Resources Officer for the Society for Human Resource Management. With more than 315,000 members around the world, SHRM is the largest HR professional association in the world and the leading voice for matters related to workers and the workplace.
Jim’s career includes roles of increasing responsibility across a variety of industries and companies including General Electric, the Pillsbury Company, Porsche Cars, and Randstad. In his most recent role as CHRO for Randstad North America, he led a global team of 150 HR professionals who were instrumental in transforming the company into an award-winning, inclusive, and sustainable global leader.
Jim has served as a volunteer leader in several organizations including the SHRM Foundation Board, the Atlanta Federal Reserve Bank Human Capital Advisory Board, and the Human Resources Leadership Forum.
Jim holds undergraduate and master’s degree from Murray State University. Born and raised on a working family farm in western Kentucky, he currently resides in Atlanta and Alexandria, VA.
Jim is an adjunct instructor in the Executive MBA program at the University of Poznan (Poland) School of Economics and Business and the University of Liège (Belgium) Asia-Pacific campus in Taipei, Taiwan.
Ray Hayden

Raymond Hayden is a Senior Instructional Designer with SHRM, where he helps develop educational content, instructor-led trainings, and eLearning for our SHRM Members. He brings a wide range of expertise in instructional design and training from his experience in learning and development across multiple sectors.
Prior to this role, he was the Clinical Trainer and Analyst for the health tech startup Somatus, where he managed and created employee trainings, implemented a suite of learning and development tools, and set learning standards across the organization.
Ray graduated from the University of Missouri with an MS in Health Administration, focusing on Learning and Development in the healthcare sector, and holds a BS in Nursing from the University of Central Missouri.
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