Holistic Transformation with Buy-In

2024 Annual

Explore how Chick-fil-A is revolutionizing talent development by empowering store operators. Discover the innovative ways they connect stores with essential HR resources, create buy-in for transformational changes, and enhance their talent strategies. Discover how Chick-fil-A's approach to investing in people is transforming their workforce for success.

Date(s) & Time(s): 
Monday, June 24, 2024 - 11:15am to 11:45am
Presenter: 

Terese Fogleman

Terese
Fogleman, SHRM-SCP

Terese Fogleman began her journey with Chick-fil-A and the Cathy family, owners of Chick-fil-A Inc. as a teenager working at their Girl's outdoor camp at Berry College. What followed was a long journey to becoming a franchisee owner in her 40's. Along the way, Terese developed her own business called Renaissance Design which specialized in Interior Design Consulting, Home Organization and Home Staging. She ran this business for 5 years. Her association with Chick-fil-A continued throughout her 15 years living in Atlanta. During that time she assisted with opening new stores, worked with Chick-fil-A Corporate Marketing at events such as the Peach Bowl, became certified as a Restaurant Marketing Director and helped with the daily Operations in a busy Chick-fil-A restaurant in Marietta, Georgia.  

In 2004, she and her family relocated to the beautiful Appalachian Mountains to open a franchise in Boone, North Carolina. In that franchisee, Terese served in a number of roles including Marketing Director, Catering Director and General Manager. She officially became the franchise owner in 2012. 

Terese has a passion for helping people grow and providing a fair, respectful and enjoyable workplace for all her Team members. In her pursuit of that passion, she became a member of SHRM in 2012. She has used their online resources for years then several years ago began attending annual conferences. She pursued the SHRM-SCP certification in 2023 and passed her exam the first time! She is now the proud recipient of that certification. In her free time, Terese enjoys spending time with her husband, Scott and their puppy, Cam. She also enjoys creating new recipes, cooking and feeding her family and friends.  

Adam Patrick

Adam
Patrick

With a Chick-fil-A journey spanning 12 years, Adam has grown from a frontline Team Member to now working on staff at Chick-fil-A, Inc. Currently, Adam's focus is on providing optional resources to franchisees and their dedicated talent leaders through resources like SHRM and a first-ever talent conference for franchisees.

Outside of his career, Adam's most important role comes as a husband and father, embracing outdoor adventures with two amazing kids. Together, Adam and his wife are on a quest to run a race in all 50 states and visit every MLB stadium, all while drinking amazing coffee. 

Moderator: 

Jim Link, Chief Human Resources Officer, SHRM-SCP

Jim
Link

Jim Link is the CHRO for SHRM.  With more than 340,000 members worldwide, SHRM is the largest HR professional association in the world and the leading voice for matters related to workers and the workplace.

Jim’s career includes roles of increasing responsibility across various industries and companies, including General Electric, the Pillsbury Company, Porsche Cars, and Randstad.  In his most recent role as CHRO for Randstad North America, he led a global team of 150 HR professionals who were instrumental in transforming the company into an award-winning, inclusive, and sustainable global leader.

Jim has served as a volunteer leader in several organizations including the SHRM Foundation Board, the Atlanta Federal Reserve Bank Human Capital Advisory Board, and the Human Resources Leadership Forum.

Jim holds undergraduate and master’s degree from Murray State University.  Born and raised on a working family farm in western Kentucky, he currently resides in Atlanta and Alexandria, VA. 

Jim is an adjunct instructor in the Executive MBA program at the University of Poznan (Poland) School of Economics and Business and the University of Liège (Belgium) Asia-Pacific campus in Taipei, Taiwan.

Location: 
Great Lakes Ballroom DEFG - Level 2 (Marriott Marquis)
Session Type: 
ENX CHRO
ENX HR Leaders
ENX Mid-Market
Executive Network
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