How Core Values Drive Change in Toxic Workplaces
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
Abrasive leadership, workplace bullying, and discrimination are all examples of toxic workplace cultures that can have a detrimental impact on employee morale, retention, and performance. Core values can play a critical role in preventing and addressing these issues by creating a strong foundation for workplace culture that supports respect, inclusion, and ethical behavior. Explore how core values can be used to prevent toxic workplace cultures and create a positive and supportive work environment.
Learning Objectives:
- Learn the importance of core values in the company's culture.
- Create core values that are aligned with your culture.
- Address and understand the impact of toxic workplace cultures, including abrasive leadership, bullying, and discrimination, on employee morale, retention, and performance.
- Develop strategies for aligning core values and workplace culture to create a positive and supportive work environment.
- Learn how to make your core values part of your performance system.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Catherine Mattice, SHRM-SCP

Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, a strategic organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500's to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker and blogger, author of three books, and she has 50+ courses reaching global audiences on LinkedIn Learning.
Find Sessions by Day
Find Sessions by Speaker
Find Sessions by Topic
- Select Track
- Benefits
- Business Leadership
- Career Development
- Communication
- Communication Strategies
- Compensation & Benefits
- Developing a robust diversity strategy that aligns with your organization's business objectives
- Employee Benefits
- Employee Engagement
- Employment Law & Regulations
- Global HR
- Global HR
- Global HR: strategy and implementation
- HR Department of One
- HR Technology and Data Analytics
- Health Care
- Inclusion & Diversity
- Leadership & Personal Growth
- Leadership & Skill
- Managing Workplace Diversity & Inclusion
- Mental Health & Wellness
- Metrics & Analytics
- Onboarding Techniques
- Organizational development and enterprise in transformation
- People & Talent Management
- Recruitment & Talent Acquisition
- Skill Development
- Skill Enhancement
- Social Recruiting & Technology
- Strategic Communications
- Strategic HR & Organizational Design
- Strategic Planning
- Strategy
- Workforce Planning
- Workplace Culture, Empathy & Work Life Integration
- and Global Concerns
Find Sessions by Credit Type
- Select Credit Type
Find Sessions by Competency
- Select Competency
- Business (Behavioral)
- Business Acumen
- Communication
- Consultation
- Ethical Practice
- Global & Cultural Effectiveness
- HR Expertise
- HR Technical Expertise
- Interpersonal (Behavioral)
- Leadership & Navigation
- Leadership (Behavioral)
- Organization (Technical)
- People (Technical)
- Relationship Management
- Workplace (Technical)
Find Sessions by Intended Audience
- Select Intended Audience
- All Levels
- Early Career
- Executive-level
- Mid-Level
- Senior-Level