How to Work With Complicated People
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In every workplace, beyond the pressure of performance, meeting deadlines, and navigating change, there lurks a more daunting challenge: working with complicated people. You know the types – the overbearing boss who can't decide if they're a micromanager or an absentee leader, the colleague whose mood swings could give the stock market a run for its money, or the client whose demands could rival those of a diva on a world tour.
When it comes to complicated people, we’ve got options.
1. We can ignore them. But this option doesn’t help us grow.
2. We can try to change them. But we don’t like when people try to change us.
3. We could cancel them.
Are there some people that need to be cut out of our lives? Sure. But when they’re our boss, cutting them out of our lives also means cutting our paycheck. There’s a 4th option that can lead to effective collaboration. And that’s understanding them. How to Work With Complicated People is based on a new book by best-selling author and speaker Ryan Leak, who did a national research study on how to work with complicated people. In this session, Ryan will unpack strategies for effective collaboration with people we often find complicated. With humor, inspiration, and data-driven strategies, Ryan will help us move toward people we’d normally try to avoid.
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Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Ryan Leak

Ryan Leak is a best-selling author, researcher, and transformational speaker who gets an opportunity to impact 100,000 people every single month through his inspiring keynotes. He trains over 50,000 leaders each year, from Fortune 100 companies to professional sports teams. He’s widely known for his viral documentary, The Surprise Wedding, where he and his wife got engaged and married on the same day. Their story also led to an opportunity for Ryan to meet Kobe Bryant and try out for the Phoenix Suns, highlighted in another documentary called Chasing Failure. Ryan leverages hilarious stories to inspire audiences to see their challenges as opportunities to level up in their life and careers.
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