HR Experts vs. ChatGPT: Key Takeaways

2024 Annual
Attendees will learn more about how generative AI stacks up against HR Experts and how to empower employees to embrace and collaborate with the latest technology.

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

Repeated on Tuesday at 2:00pm.What happened when Mitratech conducted an experiment, asking ChatGPT a series of common HR questions, and pitting their answers against Mitratech's human experts, who boast an average of 18 years of experience? Chief Services Officer Susan Anderson, who leads Mitratech 's team of HR Experts, will share with her audience the most surprising takeaways from proof-of-concept experiments, including what it takes to transform employee perceptions of generative AI from a threat to an asset.

Learning Objectives:

  • Attendees will learn about AI's limitations, potential, and why emotional intelligence will remain a competitive advantage.
  • Attendees will learn the process to run Generative AI experiments, including a rubric for grading responses that can be adapted to organizational needs.
  • Attendees will learn why the cultural journey is essential to organizational success and how to create a company culture that embraces the potential collaboration with AI.

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.

Date(s) & Time(s): 
Monday, June 24, 2024 - 2:00pm to 3:00pm
Presenter: 

Susan Anderson

Susan
Anderson

Susan Anderson, SHRM-SCP has dedicated her career to orchestrating profound shifts in HR practices through strategic integration of emergent technologies. An early adopter by nature, she has been at the forefront of the recent surge in GenerativeAI capabilities, spearheading experiments and adoption of novel strategies to enhance operations and redefine customer experiences.

As a thought leader and analyst, Susan speaks passionately about innovation and leading the future of work while balancing ethical and privacy concerns. Susan has spearheaded the development of proprietary HR Compliance custom GPTs at Mitratech for research, writing, and in delivery of Services to 1.5 Million+ customers.

Location: 
N230, North Building - Level 2 (MPCC)
Session Type: 
Concurrent Session
ENX CHRO
ENX HR Leaders
ENX Mid-Market
Competency: 
Business (Behavioral)
Leadership (Behavioral)
Organization (Technical)
Intended Audience: 
Mid-Level
Senior-Level
Executive-level
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