AI-Fueled Employee Service Center
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
Join Pankaj 'Romy' Malviya, an innovator in HR technology and the driving force behind Pulpstream’s cutting-edge solutions, for an illuminating session at the SHRM Conference. With a deep expertise in automating HR processes and a passion for leveraging technology to enhance employee experiences, Pankaj will introduce their latest AI-driven features designed to revolutionize employee service centers.
Session Overview: Discover how Pulpstream’s groundbreaking platform, uses AI and advanced automation to transform the employee service center into a dynamic, efficient hub. In this 20-minute demo, Pankaj will showcase how AI can provide instant answers to employees’ queries about job roles, company policies, legal requirements, and benefits. Learn how AI-driven and rule-based automation can streamline workflows, enhancing the entire employee lifecycle from onboarding to offboarding.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/. Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Romy Malviya, CEO

Pankaj, also known as Romy, brings more than 25 years of experience in enterprise software design and development to Pulpstream. As a serial entrepreneur, his business-critical solutions are used by some of the world’s largest enterprises, including Cisco, Hewlett-Packard, Randstad, Software AG, and AT&T.
Before Pulpstream, Pankaj was the founder and CEO of LongJump, one of the first Platform as a Service offering. Under his guidance, LongJump was acquired by Software AG for $35 million. Subsequently, he led Software AG’s cloud initiatives as general manager of Agile Apps.
Pankaj holds 2 patents in object modeling for network policy management and policy-based network architecture. He earned his degree in computer science and engineering from the G.S. Institute of Technology and Science.
His business philosophy centers on empathizing with customers to build powerful solutions that relieve their pains. He is committed to delighting his customers and making them successful, which is a value he shares with his team.
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