Influencing Others: 8 Steps to Get Results When You Don’t Have Direct Authority
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
Getting stuff done in the office can be challenging even under the best of circumstances. Everyone has their own priorities and deadlines. However, you've also got your own projects and getting them successfully implemented typically requires assistance from employees who don't work for you. This is where your powers of influence can help! In this fun and lively presentation, we'll review strategies to help you influence without authority for your projects and your career!
Learning Objectives:
- Inspiring others to share your vision (not just HR).
- Recognizing resistance to change from senior leaders - and how to overcome it.
- Why adapting your communication style to the person you're influencing is critical to your success (and how to do it on the fly).
- Going beyond logic - using emotions to win your point.
- Using 'constructive persuasion' to change viewpoints.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Valerie M. Grubb
Valerie helps companies improve their bottom line by elevating employees from tactical thinkers to strategic leaders.
She served in senior leadership roles at RollsRoyce Aircraft before helping to found InterActiveCorp, parent company to Expedia, Home Shopping Network and TicketMaster. She then went to work for Oprah Winfrey, helping to found the Oxygen channel which was later sold to NBC Universal.
Valerie obtained her mechanical engineering degree from Kettering University and her MBA from the Indiana University Kelley School of Business. Val’s book, Clash of the Generations: Managing the New Workplace Reality, helps leaders manage multiple generations in the office.
