Navigating the AI Landscape in HR: When to Rely on Generative AI vs. Consulting Expertise
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
In the dynamic Human Resources (HR) field, the emergence of Generative AI has presented a paradigm shift in how HR functions are performed. This session, titled 'Navigating the AI Landscape in HR: When to Rely on Generative AI vs. Consulting Expertise,' is designed to guide HR professionals in making informed decisions about integrating AI technologies while understanding the value and instances where human consultants are indispensable.
Learning Objectives:
- Understanding Generative AI in HR and the capabilities and limitations of generative AI technologies in the HR sector. This includes discussions on AI-driven recruitment tools, employee engagement bots, AI in training and development, and predictive analytics for workforce planning, including workplace wellness.
- Delving into the scenarios where human consultants' nuanced understanding, empathy, and expertise are critical. Emphasis on areas like conflict resolution, complex decision-making, personalized career development, and legal compliance.
- Providing a framework for HR professionals to determine when to deploy AI solutions and when to engage human consultants. This includes factors like the complexity of the task, ethical considerations, cost-benefit analysis, and the need for human judgment and emotional intelligence.
- Analyzing the outcomes and lessons learned to provide practical insights into decision-making processes.
- Exploring the future trajectory of AI in HR and how professionals can prepare for a hybrid model that optimally utilizes both AI and human expertise.
- Discussions on upskilling HR professionals to work alongside AI technologies effectively.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Melissa Daley
Melissa Daley is an accomplished Systems Engineer and Systems Analyst, wielding a Bachelor's Degree in Computer Information Systems from Hampton University and a Masters in Technology Entrepreneurship from the esteemed University of Maryland. Her professional journey spans illustrious roles as a consultant, collaborating with distinguished entities like Accenture, Booz Allen Hamilton, and notable institutions including the State of Georgia Department of Human Resources, NGP VAN, DMI, and ICF.
In 2007, Melissa Daley embarked on a visionary journey, giving rise to iT Gets Better—a trailblazing 501(c)(3) non-profit headquartered in Atlanta, GA. Her mission: to empower and uplift young minds by bridging the digital divide through transformative Information Technology (IT) workshops and insightful consulting services. Melissa's brainchild swiftly evolved into a beacon of computer literacy for underrepresented communities.
Within a mere three months, iT Gets Better blossomed, becoming a nurturing hub for over 50 students throughout the Atlanta Metro Area. This rapid growth was a testament to Melissa's unwavering commitment and the pressing need she addressed.
The tumultuous tides of the 2009 recession presented challenges, prompting the sale of iT Gets Better's website to a fellow non-profit organization in 2010. Undeterred, Melissa Daley's resilience and expertise persevered.
In 2014, Melissa Daley founded Orca Intelligence, a minority, woman-owned organization that is a true reflection of intentionality, cultural awareness, and empowerment. Under Melissa's visionary leadership, Orca Intelligence has grown beyond a mere business entity to become a hub of digital innovation. The company is renowned for its impactful contributions in various sectors, including education, health administration, labor, and real estate. Melissa brings over two decades of rich experience in Information Technology to Orca Intelligence. Her deep knowledge and innovative approach have been instrumental in establishing the company. Orca Intelligence, since its inception, has been at the forefront of revolutionizing how software requirements are captured, analyzed, and managed. This breakthrough reflects Melissa's commitment to innovation and her deep understanding of the industry's needs.
Building upon this legacy of innovation, Melissa's 2021 brainchild, Swiftly, emerged—a cutting-edge AI solution poised to revolutionize the efficiency of the Software Development process, reaffirming her position at the vanguard of technological progress.
In the ever-evolving landscape of technology, Melissa Daley remains an inspirational figure, ceaselessly driving positive change through her groundbreaking ventures and unyielding dedication to propelling IT accessibility and efficiency forward.
Christopher CJ Gross
Christopher “CJ” Gross is the author of the best-selling book What's Your Zip Code Story? Understanding and Overcoming Class Bias in the Workplace and the highly acclaimed Harvard Business Review article, A Better Approach to Mentorship. He is a TEDx Speaker and founder of Ascension Worldwide, a firm dedicated to DEI and cultural transformation consulting based in the Washington, D.C. area. CJ has 20-years of experience as an international organizational development consultant specializing in leadership development, and DEI transformation. CJ is a certified Social + Emotional Intelligence coach, trainer, Keirsey Temperament professional, and Intercultural Development Inventory (IDI) Administrator.
Find Sessions by Day
Find Sessions by Speaker
Find Sessions by Topic
- Select Track
- Benefits
- Business Leadership
- Career Development
- Communication
- Communication Strategies
- Compensation & Benefits
- Developing a robust diversity strategy that aligns with your organization's business objectives
- Employee Benefits
- Employee Engagement
- Employment Law & Regulations
- Global HR
- Global HR
- Global HR: strategy and implementation
- HR Department of One
- HR Technology and Data Analytics
- Health Care
- Inclusion & Diversity
- Leadership & Personal Growth
- Leadership & Skill
- Managing Workplace Diversity & Inclusion
- Mental Health & Wellness
- Metrics & Analytics
- Onboarding Techniques
- Organizational development and enterprise in transformation
- People & Talent Management
- Recruitment & Talent Acquisition
- Skill Development
- Skill Enhancement
- Social Recruiting & Technology
- Strategic Communications
- Strategic HR
- Strategic Planning
- Strategy
- Workforce Planning
- Workplace Culture, Empathy & Work Life Integration
- and Global Concerns
Find Sessions by Credit Type
- Select Credit Type
Find Sessions by Competency
- Select Competency
- Business (Behavioral)
- Business Acumen
- Communication
- Consultation
- Ethical Practice
- Global & Cultural Effectiveness
- HR Expertise
- HR Technical Expertise
- Interpersonal (Behavioral)
- Leadership & Navigation
- Leadership (Behavioral)
- Organization (Technical)
- People (Technical)
- Relationship Management
- Workplace (Technical)
Find Sessions by Intended Audience
- Select Intended Audience
- All Levels
- Early Career
- Executive-level
- Mid-Level
- Senior-Level