Workplace Crisis Management, Conflict Resolution, and Navigating Extreme Change
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
2024 ushers in volumes of sweeping changes, from continuing to manage through Covid reintegration to talent scarcity, large-scale employee turnover, quiet quitting, and returning employees to the office. How HR leads its operational management teams through extended periods of upheaval directly ties to organizational effectiveness, culture change, and the bottom line. Join former CHRO of Nickelodeon, Paul Falcone, as he helps to identify new ways of mastering the ongoing aftershocks to our teams and organizations.
Learning Objectives: Master Individual crises, including building stronger remote relationships, dealing effectively with employee burnout, strengthening employee agility, collaboration, and accountability, and reversing 'silent quitting' trends.Lean into Departmental & Team crises, including mediating employee disputes, toxic team turnarounds, multiple generations in the workplace, and making it safe for your teams to share their concerns in a 'psychologically safe' way.Share wisdom through Company crises, including demands for hybrid work and returning reluctant employees to the office, threats to unionize, and being prepared for further global crises and natural disasters.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Paul Falcone
Paul Falcone (PaulFalconeHR.com) is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management & leadership training, executive coaching, international keynote speaking, and HR advisory services. He is the former CHRO of Nickelodeon Animation and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.
Paul is a long-term columnist for SHRM, a certified executive coach, a board member of the American Management Association, and a bestselling author of 17 books published by HarperCollins Leadership, the American Management Association, and SHRM.
