Inclusion 2020

Keynote Speakers

  • Kristie Pappal


    Kristie Pappal joined the Philadelphia Eagles in 2007 and currently serves as the Vice President of Human Resources. In this role she provides comprehensive human resources leadership including developing and leading HR strategy and policy, cultivating a positive and productive work environment, talent acquisition, employee relations, benefits and wellness, compensation and organizational development.  Proud to serve as a confidant and consultant to the senior leadership team.  Kristie is also involved in the team’s environmental initiatives through its Go Green! Program.

    Kristie came to the Eagles from Town Sports International (TSI), parent company of New York, Philadelphia, Boston, and Washington Sports Clubs where she was the Director of Human Resources.  Prior to working with TSI, Kristie was the Human Resources Representative for Iron Mountain.

    She holds a Master of Science in Human Resource Management from Fox School of Business at Temple University and a Bachelor of Science in Labor & Industrial Relations and a minor in Psychology from Penn State University.  She is SPHR and SHRM-SCP certified.  Kristie is a Co-Chair of The Penn State University, School of Labor and Employment Relations Affiliated Alumni Program Group and a Chair for the Philadelphia CHRO Leadership Summit. In addition, Kristie is a member of the Senior HR Advisory Group for the Fox School of Business at Temple University as well as a Board Member of POWER, The Power of Professional Women.  Kristie serves as a student mentor with the College of Liberal Arts.  She was the 2015 recipient of the Penn State University College of Liberal Arts Outstanding Young Alumni Award and 2018 recipient of the Distinguished Alumni from the School of Labor and Employment Relations.




    Ben Hasan


    Ben Hasan joined Walmart’s Global People team as Senior Vice President and Chief Global Culture, Diversity & Inclusion Officer in July 2015. In this role, Ben and his team are responsible for the activation and strategic evolution of Walmart’s culture; the development of behaviors that embrace diversity and inclusion at all levels; and the promotion of the company’s external reputation as a great place to work.

    He joined Walmart in 2008, and previously served as Senior Vice President, Strategic Services, in Walmart Technology. In this role, Ben and his team were responsible for ISD (Information Systems Division) strategy, communication, innovation, vendor management, project management, business analysis, GTS – India & Mexico, and quality assurance. 

    Prior to joining Walmart, Ben worked 11 years at Dell Inc. where he progressed through several leadership positions before serving as Vice President of Corporate & Product Group Information Technology (IT). In this position, he directed teams in Texas, Shanghai, Taipei, and Singapore. Ben also served as General Manager of Dell’s IT Development Centers in Brazil and India. He gained broad experience in IT, human resources, rates and regulatory affairs, and customer service early in his career across 14 years at ENSERCH Corporation, an energy company based in Dallas.

    Ben was the 2006 recipient of the Temple University Fox School IT Award for Distinguished Alumni. He earned a Master of Business Administration from Amberton University in Dallas and a bachelor’s degree in business administration with a computer science concentration from Temple University in Philadelphia. Ben also completed the Advanced Management Program at Harvard Business School.

    Ben is a board member for several national and local organizations, including the Walmart Foundation; Catalyst Board of Advisors; Ron Clark Academy (Atlanta); United Negro College Fund; and Bentonville Area Chamber of Commerce.

    Karen Dougherty Buchholz

    Karen Dougherty

    Karen Dougherty Buchholz, Executive Vice President of Administration and Chief Diversity Officer for Comcast Corporation, has a wide array of corporate development responsibilities, including corporate real estate, facilities, aviation, diversity, corporate services, business continuity, travel, security and sustainability. She was the executive in charge of the development of Comcast’s new Technology Center, a $1.5 billion, 60-story tower adjacent to Comcast’s corporate headquarters, the Comcast Center, which is one of the nation’s tallest. Karen previously oversaw the development of Comcast Center, a $750 million, 56-story tower from 2005 through 2008. 

    From 2000 to 2003, Karen established Comcast’s first corporate communications infrastructure, unifying communications for the entire family of Comcast companies. This included leading communications during many company acquisitions, including the company’s transformative acquisition of AT&T Broadband in 2001-2002. 

    Prior to Comcast, in 1997, then-Mayor Edward G. Rendell appointed Karen as President of Philadelphia 2000, the organization that brought the 2000 Republican National Convention to Philadelphia and served as the City’s official Host Committee. The Convention attracted 50,000 visitors and won national and international media attention. Immediate economic benefits exceeded $300 million. 

    Karen served as Sales Executive for Comcast-Spectacor from 1993 to 1997 for what is now called the Wells Fargo Center, a 20,000-seat arena and home to the Philadelphia 76ers and the Comcast-owned Philadelphia Flyers. In 1991, Karen led the development of the Pyramid Club at the top of the Mellon Bank Center for Club Corporation of America. 

    Karen served as Special Assistant to State Treasurer Barbara Hafer during her 1990 gubernatorial bid. From 1988-1990, Karen was Special Assistant to United States Senator John Heinz in Washington, D.C. 

    Karen received her M.S. from the University of Pennsylvania in 1997. She is a 1988 graduate of Dickinson College and the Dickinson Center for European Studies in Bologna, Italy. 

    Board Memberships 

    Karen serves on WSFS Financial Corporation and Wilmington Savings Fund Society, FSB Board of Directors. She also serves on the Boards of many civic and charitable organizations, including: Board of Trustees, Drexel University; Board of Directors, Museum of the American Revolution; Global Board of Directors, Women in Cable Telecommunications; and University of Pennsylvania’s Trustees’ Council of Penn Women. 

    Karen has received numerous awards, including: 2018 Police Athletic League of Philadelphia’s PAL Award; 2017 Boy Scouts of America Cradle of Liberty Council’s Construction & Real Estate "Good Scout" Award; 2016 Philadelphia Magazine's Trailblazer Award; 2014 United Way of Greater Philadelphia and Southern New Jersey Women’s Initiative Award; National Association for Multi-ethnicity in Communications - Philadelphia 2012 Paragon Award; 2012 Multichannel News Wonder Women Award; 2011 Women in Cable Telecommunications Seasoned Professional Service Award; 2009 Pennsylvania’s Best 50 Women in Business Award; 2008 American Heart Association “Go Red for Women” Woman of Heart Award. 

    Monday, October 19, 2020 - 4:00pm to Tuesday, October 20, 2020 - 5:00pm
  • Steve L. Robbins, Ph.D.

    Steve L.
    Robbins, Ph.D.

    A powerful storyteller with a powerful story to tell, Dr. Steve L. Robbins has an uncanny ability to inspire people even in the midst of disrupting and challenging the way they think about the world. Born in Vietnam, Dr. Robbins immigrated with his mother to the United States where they faced many challenges during a time when there was much anti-war and anti-Vietnamese sentiment.

    Working through and rising out of the challenges of poverty, discrimination and the tough streets of Los Angeles, Dr. Robbins now brings insightful perspectives on issues of inclusion & innovation, leadership, and the power of caring.  Drawing upon a compelling life journey, his talks and workshops are filled with intriguing stories, laugh-out-loud humor and a keen understanding of human behavior.

    Dr. Robbins uniquely knows how to simultaneously challenge and motivate people with a dynamic use of storytelling, humor and extensive knowledge of pertinent issues and concepts. The inclusive power of his message are why organizations like Coca-Cola, Disney, Ford Motor Company, Walmart, Lululemon, Pixar, NASA, The NBA,  Michelin, Bank of America, Mercedes-Benz,  and numerous others call on Dr. Robbins to inspire, educate and prepare their people for the exciting challenges of dynamic and diverse environments.

    A thought leader and innovator, Dr. Robbins' unique, science-based approach to inclusion and diversity has captured wide acclaim from numerous audiences and organizations across the the world. His approach does NOT blame or point fingers. It uses neuroscience and the science of human behavior to encourage individuals and organizations to be more open-minded, mindful and intentional about inclusion and valuing people for their unique gifts, abilities and experiences.

    Dr. Robbins earned an undergraduate degree in Communication from Calvin College, and his masters and doctorate in Communication Science from Michigan State University.  His background in communication, social-psychology and cognitive neuroscience drives his work with individuals and organizations – the core of the work is about understanding human behavior and leveraging human differences in an ever-changing, fast-paced 21st world.

    Tuesday, October 20, 2020 - 10:00am to 11:00am