Courageous Conversations: The Upstander Action Plan
In-person session offerings are on a first-come, first-served basis. Seating is limited.
To view all event accessibility & accommodations details, visit here.
See something, say something. That is what being an Upstander is. But your best in-the-moment response requires a solid Upstander action plan. Explore important questions that will help you reflect on your individual thinking and behavioral preferences that influence how you show up. Gain a clearer understanding of the different forms of microaggressions in the workplace. You'll take away culture and operational practices proven to successfully create safe and brave spaces in organizations.
Learning Objectives:
- Assess your own biases and how effective you are as an Upstander.
- Learn how to encourage Upstander behaviors at your organization through these five steps: Educate, Create, Empower, Act and Account.
- Explore strategies to create safe and brave spaces where microaggressions are called out and addressed.
- Gain tips to coach leaders, so they have conversations where they connect with employees on a personal level to build safety and trust.
If a speaker has provided session materials, please see below or visit https://presentations.shrm.org
Anna Burroughs
![](https://sessionplanner.shrm.org/sites/default/files/styles/medium/public/Anna%20Burroughs%20Headshot%20INCL23.png?itok=XGPZvYca)
Anna Burroughs is a Cultural Anthropologist, Diversity, Equity, and Inclusion Expert and Coach, Genealogist, and Advocate for Justice. She is the Manager of Global Diversity & Culture at Harvard Business Publishing. Her work is instrumental in helping the organization advance strategic measures around DEI, L&D, unconscious bias and microaggressions, education, employee resource groups and implementing tools around diversity of thought and behavior. Previously, she had a long career in various roles at American Airlines most recently managing DEI Learning & Development for the global organization. She is the Executive Director of the non-profit SPECS Movement, focused on cultural and racial reconciliation.
Find Sessions by Day
Find Sessions by Speaker
Find Sessions by Topic
- Select Track
- Accessibility
- Civility & Dignity
- Compliance
- Conscious Inclusion
- Equity
- I&D Strategy
- Inclusive Hiring & Employee Well-being
Find Sessions by Credit Type
- Select Credit Type
Find Sessions by Competency
- Select Competency
- Business (Behavioral)
- Interpersonal (Behavioral)
- Leadership (Behavioral)
- Organization (Technical)
- People (Technical)
- Workplace (Technical)
Find Sessions by Intended Audience
- Select Intended Audience
- Advanced (Elevating I&D)
- Beginner (Committing to I&D)
- Intermediate (Fostering I&D)