The Culture Trio: Empathy, Learning, and Belonging
In-person session offerings are on a first-come, first-served basis. Seating is limited.
To view all event accessibility & accommodations details, visit here.
Empathy is one of the most critical components for Inclusion. Empathic inclusive workplaces create higher employee engagement and retention yet there is a serious empathy deficit in our organizations. During this session you will learn how to create empathic workplaces where inclusion thrives, your people stay, engagement is high, and overall company performance increases.
Learning Objectives:
- Learn the key components necessary for the development of culture(s) within their workplaces.
- Understand empathic capability can be taught, measured, and used as a baseline for other cultural capabilities.
- Understand how employees relate to active listening, clarifying statements, and conversational inquiry from their manager and leadership teams. These reactions traditionally lead to improvements in attracting, retaining, and engaging employees in cultures where belonging, learning, and empathy thrive.
- Learn from SHRM's own IE&D Council members on how SHRM has focused on developing our culture where team members see it as a privilege to work at SHRM and serve our members and the HR profession. It is about creating Better Workplaces for a Better World and Driving Change.
If a speaker has provided session materials, please see below or visit https://presentations.shrm.org
All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. All virtual sessions, unless marked as "LIVE ONLY" or "VIRTUAL LIVE ONLY", are recorded and will be available to view on demand until December 1, 2023.
Mary Cheddie, SHRM-SCP
Mary Cheddie, SHRM-SCP is divisional director, East for SHRM. In her role, she is responsible for member acquisition and retention, leadership development for volunteer leaders, chapters, and state councils, and creating the value-added proposition for SHRM.
Cheddie has more than 35 years of domestic and international experience in all aspects of human resources and training. She has extensive experience with strategic planning, M&As, and in starting and turning around businesses.
Prior to joining SHRM, she served as senior vice president of human resources for Interval Leisure Group, Inc. and its affiliated companies. The company was publicly traded on NASDAQ and the leading provider of vacation services with a global consumer membership base of nearly 2 million member families, more than 2,500 member resorts in over 75 countries worldwide, and has oversight for about 14,000 employees.
Cheddie also served as senior vice president, people with PRC, as well as vice president, human resources, strategic planning, office services, and facilities for The Orvis Company, Inc. in Manchester, VT.
She earned her MBA from Upper Iowa University, a bachelor’s degree from Thomas Edison State College in Trenton, New Jersey, and is certified as a SHRM-Senior Certified Professional.
Cheddie received the HR Award of Excellence, Hospitality in 2016 from South Florida Business & Wealth. Business Leader Magazine named Cheddie one of the 2011 Women Extraordinaire and in 2012 the National Diversity Council awarded her the Glass Ceiling Award.
She serves on the Board of Trustees for Upper Iowa University, Chairs the Human Capital Committee and is a member of the Governance and Advancement Committees, Chaired the Keiser Career College’s Advisory Board, was a member of the Board of Directors for the Society for Human Resource Management (SHRM) from 2003-2008 and chaired SHRM’s governance and compensation committees. Cheddie has more than 35 years of SHRM volunteer leadership experience at the national, regional, state, and local levels. She also served on the Waldorf College Alumni Board from 2004 through 2008 and was the President of the Dallas HR Association in 2000 (one of the largest affiliated SHRM chapters). She resides in South FL.
Jim Link, SHRM-SCP
Jim Link is the Chief Human Resources Officer for the Society for Human Resource Management. With more than 315,000 members around the world, SHRM is the largest HR professional association in the world and the leading voice for matters related to workers and the workplace.
Jim’s career includes roles of increasing responsibility across a variety of industries and companies including General Electric, the Pillsbury Company, Porsche Cars, and Randstad. In his most recent role as CHRO for Randstad North America, he led a global team of 150 HR professionals who were instrumental in transforming the company into an award-winning, inclusive, and sustainable global leader.
Jim has served as a volunteer leader in several organizations including the SHRM Foundation Board, the Atlanta Federal Reserve Bank Human Capital Advisory Board, and the Human Resources Leadership Forum.
Jim holds undergraduate and master’s degree from Murray State University. Born and raised on a working family farm in western Kentucky, he currently resides in Atlanta and Alexandria, VA.
Jim is an adjunct instructor in the Executive MBA program at the University of Poznan (Poland) School of Economics and Business and the University of Liège (Belgium) Asia-Pacific campus in Taipei, Taiwan.
Yvette Lee
Yvette Lee, SHRM-SCP, is an HR Knowledge Advisor at SHRM, the world’s largest HR professional society, representing 300,000+ members in more than 165 countries. Yvette possesses over 25 years of human resources experience. Her expertise includes talent management, benefits, compensation, diversity and inclusion, employee relations, ethics and compliance, and employee development. A published author of several articles in SHRM's HR Magazine on various topics, Yvette holds a bachelor's degree in communications from the University of Virginia. She also holds the SHRM California Law HR, Talent Acquisition, Inclusive Workplace Culture, People Manager Qualification and HR Dept. of One Specialty Credentials. Yvette enjoys spending time with her family and doing community service.
Doreen Mosher
