Mastering Civility
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
In this engaging presentation, we will explore the importance of cultivating respectful and considerate interactions. This session will provide actionable strategies for enhancing civility and promoting collaboration in the workplace. We will also discuss how active civility can lead to a more positive and inclusive environment. Join us to learn practical techniques for mastering civility and creating a respectful, effective, and harmonious atmosphere in your daily interactions.
Learning Objectives:
1. Define civility and understand its key principles and characteristics.
2. Examine the consequences of incivility and how it can affect teamwork and productivity.
3. Explore case studies illustrating how civility contributes to a positive work environment and successful outcomes.
4. Learn how civility leads to higher job satisfaction, employee retention, and organizational success.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.
Delphia Howze
As the CEO and Founder of D. Howze Solutions, LLC, a D&I consultancy, Delphia drives innovative strategies to cultivate inclusive workplaces. Mrs. Howze currently serves as Chief Inclusion Officer for a large-scale national organization, spearheading initiatives to promote diversity and foster belonging. With over two decades of distinguished leadership, Delphia possesses extensive expertise in optimizing human capital and D&I frameworks across diverse sectors including retail, banking, energy, logistics, government, and higher education. Her visionary outlook and dynamic leadership continue to shape inclusive environments that empower individuals and propel organizational success. She has recently emerged as a new author with her new book, "Including You! Leading Inclusion From Where You Are."