The 4 I’s of Understanding the Road to Cultural Competency

SHRM 2012 Diversity & Inclusion Conference & Exposition
You will leave this session with the tools and framework to create a road map to develop your organization's cultural competency.

We live in an ever-changing diverse world where multiculturalism is the norm and co-exists with many other dimensions of diversity. An organization’s ability to understand, develop, engage, motivate and leverage its diverse workforce is crucial for long-term, sustainable success. In this session, we will address how to build a culturally competent organization that proactively engages its internal talent and builds effective relationships with its customers and external stakeholders to achieve desired business results.

Date(s) & Time(s): 
Wednesday, October 24, 2012 - 8:00am to 9:15am

Doug Harris


Doug Harris is the Chief Executive Officer of The Kaleidoscope Group with over 20 years of experience in the field of diversity & inclusion consulting. Today, as the leader of The Kaleidoscope Group, Doug empowers organizations to achieve their diversity and inclusion goals.  He has extensive experience working with senior executives to champion diversity and develop commitment and enthusiasm across all employee groups. His energy and passion for the work is contagious and people seldom walk away without a memorable experience. Some of Doug’s clients include: Blue Cross Blue Shield, Coca-Cola Enterprise, CNA, Gulfstream Aerospace Corporation, John G. Shedd Aquarium, Farmer’s Insurance, McDonald's Corporation, Nationwide Insurance, Northwestern Memorial Hospital, Northwestern University Kellogg School of Management, Provena Health, The Federal Reserve Banks, The Wharton School, Watson Wyatt Worldwide and several nonprofit social service/government agencies. Along with numerous presentations Doug delivers for clients worldwide, he is also in demand as a speaker for various organizations and associations such as The Conference Board, the Society for Human Resource Management (SHRM), local SHRM Chapters, Linkage, Inc., etc. In keeping with his personal commitment to serve the community, Doug works actively to develop mentoring programs for students that promote education and build self-esteem. Doug holds degrees in Economics and Sociology from Tufts University.

Chicago Marriott Downtown Magnificent Mile - 6th Floor, North Western/Ohio State
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Concurrent Session
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