CASE STUDY: Using Analytics to Integrate and Drive Talent Management
Using analytics gives HR the opportunity to make a business case (return-on-investment) for initiatives and make strategic decisions by focusing on what drives business outcomes. Analytics also allows you to integrate all of your talent management initiatives in one place for maximum effectiveness. Through a basic study approach, you will walk away understandering the process for linking employee data to critical business outcomes. You will also learn how to use analytics to determine where to make the right investments in your talent management strategy as well as how to calculate an expected ROI for your talent management initiatives.
Candy Knowles
Candy Knowles, a veteran health system human resources executive, is senior vice president for human resources and chief human resources officer for the University of Maryland Medical Center and its parent organization, the 12-hospital University of Maryland Medical System. In this newly-created position, she has oversight of all human resources functions throughout the system and serves as part of the senior leadership team.
Before joining the University of Maryland Medical Center/System, Knowles was the chief human resources officer at Parkland Health and Hospital in Dallas. Prior to her role at Parkland, she served in senior human resources positions at Parkview Health in Fort Wayne, IN, Phoebe Putney Health System in Georgia, and Battle Creek Health System in Michigan.
Candy is certified by the Society of Human Resources Management and is a fellow of the American College of Healthcare Executives.
Scott Mondore
Scott Mondore has over 15 years of experience in the areas of strategy, talent management, measurement, customer experience and organizational development. He has internal and consulting experience across a variety of industries including transportation, healthcare, manufacturing, pharmaceuticals, utilities, and hospitality. Mondore is currently a managing partner of Strategic Management Decisions (SMD). Before SMD, he served as East Region President for Morehead Associates, a healthcare HR company. Before joining Morehead, Scott worked as a Corporate Strategy Director at Maersk, Inc. He also worked as an Organizational Effectiveness Leader at UPS, focusing on employee assessment and measurement as well working as a consultant to large and small organizations in both the private and public sector. He is the co-author of “Business-Focused HR” and “Investing in What Matters: Linking Employees to Business Outcomes” (published by SHRM) and won the Walker Award from HR People & Strategy (HRPS) for “the article that best advances state-of-the-art human resource practices.”