#708: Working Globally: Managing Talent Across Cultures
To succeed in today's global business environment, HR professionals working in multinational organizations must have the ability to seamlessly lead talent around the world. How to identify the varying cultural drivers that impact behaviors and communications in the workplace will be examined first, followed by the differences in cultural business norms and talent management best practices around the world. Focus will be placed on the following talent management concepts: predicting and managing culture-based workplace conflicts, cultural variances in leadership expectations and behaviors, designing global talent development programs, finding a balance between global and local in HR practices, and creating global competency models and skill maps. You will leave with the ability to:
- Understand the core principals of cultural dimensions and apply them to both the world's 12 culture clusters and your organization's global footprint.
- Compare and contrast the cultural variances in expectations of leadership around the world.
- Apply a core approach to designing and implementing talent development and training programs that balance a centralized global curriculum with custom local learning norms.
- Explore best practices and common pitfalls when designing global competency models and skill maps.
- Identify the strategic challenges and cultural biases inherent to many global succession planning processes.
Donal Conn, GPHR
With 20 years of experience in global talent development, Donal has designed and delivered learning programs for more than twenty of the world’s largest corporations. He is considered an industry leader in designing and delivering dynamic talent management, leadership and B2B sales and marketing learning programs that transcend borders, languages and cultures. Before establishing Donal Conn Associates, Donal held executive positions with multiple Global Fortune 500 organizations. Most recently, he served as Chief Learning & Talent Officer of Momentive Performance Materials (formerly GE Advanced Materials), an engineered materials company with $7.5 billion in annual sales and over 12,000 employees doing business in 119 locations in 23 countries. Previously, Donal served as Vice President of a global advertising and communications agency with clients in the consumer, pharmaceutical, medical device and manufacturing sectors and has held senior talent management roles with State Farm Insurance and KeyCorp. Throughout his career, Donal has repeatedly been honored with numerous industry awards, including winning the prestigious ‘Vanguard Executive of the Year’ award from Chief Learning Officer magazine in 2009. As a recognized thought leader, he regularly authors articles for trade magazines and frequently serves as a keynote speaker at industry conferences around the world.