EXECUTIVE EXCHANGE: MGM Resorts: What Is It Worth to You to Keep Your Top Performers?
Michelle DiTondo, SVP of Human Resources for MGM Resorts, discusses how MGM Resorts identified an issue in retaining top talent and addressed the problem through an innovative approach to incentive compensation. The answer to the problem was found in how the gaming company approached retaining its best customers. Hear how their approach to customer retention was applied to talent retention and find an answer to the question “What is it worth to you to keep your best employees?” and discover a new way to think about your high potential employees, their value to your company, and what it's worth to you to keep them engaged.
Michelle DiTondo
Michelle DiTondo is the Senior Vice President of Human Resources for MGM Resorts International where she is currently leading initiatives in employee engagement, internal branding, and talent management for the companies 62,000 employees. MGM Resorts is a global leader in hospitality and gaming, operating a portfolio of brands including Bellagio, MGM Grand, Mandalay Bay, and the Mirage.
Prior to assuming this role, Michelle was the Vice President of Human Resources for Mandalay Bay Resort & Casino and Vice President of Human Resources for New York-New York Hotel & Casino, overseeing all human resources functions at each property. She joined the Company in 2006 from Harrah’s/Caesars Entertainment, where she held the position of Vice President of Human Resources for Flamingo and Harrah’s Las Vegas.
Michelle’s background includes more than 20 years of human resources leadership experience.
For five years prior to entering the gaming industry, Michelle was a Partner in the
Leadership Research Institute (LRI), a multinational consulting firm. With LRI, she worked internationally and provided organization effectiveness consulting for a number of Fortune 100 Companies. Michelle was the first female and minority to be elected a Partner in LRI.
Michelle held HR leadership roles within the Army & Air Force Exchange Service, American Express, and First Security Corporation.
Michelle received her Bachelor of Arts degree in Education from Arizona State University and her Master of Business Administration from Brigham Young University.