MEGA SESSION: The 27 Challenges Managers Face: Step-By-Step Solutions to (Nearly) All of Your Management Problems

SHRM 2015 Annual Conference
This session provides fresh insights and actionable tools that will make you, and the managers you coach and train, more effective.

Since 1993, Rainmaker Thinking, Inc. has asked hundreds of thousands of managers "Which employee situations are most challenging for you as a manager?" Despite the diversity of people and situations, the same basic challenges come up repeatedly. More than 90% of responses refer to the same 27 challenges. Tulgan shares case studies, hilarious stories, and immediately actionable solutions. This session will make better equip you to help your managers break the vicious cycle of managing from crisis to crisis. Learn how to create highly structured, highly substantive, one-on-one dialog with your direct reports as well as train your managers to do the same.

Date(s) & Time(s): 
Monday, June 29, 2015 - 10:45am to 12:00pm

Bruce Tulgan

Bruce Tulgan is the founder of RainmakerThinking, Inc., a research, training, and consulting firm in New Haven, Connecticut. He is internationally recognized as one of the foremost experts on leadership and performance management in the workplace.
Bruce is the author or co-author of 20 books, including his best-selling It’s Okay to Be the Bossthe classic Managing Generation X, his popular Not Everyone Gets a Trophy: How to Manage the Millennials, and The 27 Challenges Managers Face: Step-by-step Solutions to (Nearly) All of Your Management Problems. His most recent book is Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young TalentBruce’s work has been the subject of thousands of news stories around the world and he has written for The New York Times, USA Today, Training Magazine, HR Magazine, and The Harvard Business Review. Bruce also lectures regularly at The Yale School of Management and
other business schools. Bruce holds a sixth degree black belt in Uechi-Ryu Karate, making him a Master in that style. His wife Debby Applegate won the 2007 Pulitzer Prize for her book The Most Famous Man in America, about the 19th century minister Henry Ward Beecher.
LVCC N245-251
Amount of Credit: 
Credit Type: 
HR Credit
Session Type: 
Mega Session
HR Expertise
Intended Audience: 
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