SOLD OUT - #707: HR Metrics that Matter: The Process of Developing a Business Scorecard
Failure to design and deploy sustainable HR metrics often results in an organization continuing to operate in a "blame" mode that is perceived by the workforce as a lack of true commitment to the organization. This interactive workshop outlines the process for developing, tracking, communicating and presenting workgroup business goals and objectives. You will learn the importance of a common business focus to organizational success through the development of a mission statement and specific, measurable business goals. This workshop will show you:
- How to develop, track, and implement key business objectives.
- The processes of business scorecards and action registers to drive accountability.
- How to set behavioral expectations and audit performance.
Seth Davies
As Managing Partner of Competitive Solutions, Inc., Seth runs the day to day operations of the Atlanta office. He joined CSI in 1997 as Director of Sales and Marketing. Prior to joining CSI, he worked in the printing and publishing industry serving as Southeast Regional Director for Enterprise Communications. Seth is a popular speaker at Human Resource, Operational Excellence and Quality Conferences. He believes organizations today must create and sustain a culture with three non-negotiable attributes. Those attributes include: a sense of urgency, a clear and concise business focus and leadership driven, shared accountability. He has assisted a wide variety of organizations in the development of their key business metrics, documented communication strategy and established a collective accountability across the company. Organizations Seth has worked with include Pfizer, Genentech, Genzyme, Goodwill Industries, Revlon, Michelin Tire, Gerber Legendary Blades, National Institute Severely Handicapped (NISH), and several Army Depots. He is a graduate of Presbyterian College.