Bridging the Soft Skills Gap in the 21st-Century Workforce

SHRM 2016 Annual Conference & Exposition

You will learn about the most effective and efficient tools and techniques for developing the soft skills of your youngest colleagues.

PowerPoints/Handouts Available

Today's newest young workforce has so much to offer: new technical skills, new ideas, new perspectives, new energy. Yet too many of them are held back because of their weak soft skills. This session will outline the research on and the best practices for teaching young people those missing soft skills by breaking these skills down into their component parts. You will learn:

The reason for and the nature of the soft skills gap.
The organizational, psychological, and economic impact of that gap on workplace productivity.
The tools and techniques for overcoming the soft skills gap.

Date(s) & Time(s):

Tuesday, June 21, 2016 - 2:15pm to 3:30pm

Presenter:

Bruce Tulgan

Bruce

Tulgan

Bruce Tulgan is the founder of RainmakerThinking, Inc., a research, training, and consulting firm in New Haven, Connecticut. He is internationally recognized as one of the foremost experts on leadership and performance management in the workplace.

Bruce is the author or co-author of 20 books, including his best-selling It’s Okay to Be the Boss, the classic Managing Generation X, his popular Not Everyone Gets a Trophy: How to Manage the Millennials, and The 27 Challenges Managers Face: Step-by-step Solutions to (Nearly) All of Your Management Problems. His most recent book is Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today’s Young Talent. Bruce’s work has been the subject of thousands of news stories around the world and he has written for The New York Times, USA Today, Training Magazine, HR Magazine, and The Harvard Business Review. Bruce also lectures regularly at The Yale School of Management and

other business schools. Bruce holds a sixth degree black belt in Uechi-Ryu Karate, making him a Master in that style. His wife Debby Applegate won the 2007 Pulitzer Prize for her book The Most Famous Man in America, about the 19th century minister Henry Ward Beecher.

Location:

Marriott Marquis: Independence Ballroom A-H

Amount of Credit:

1.25

Credit Type:

•SHRM PDCs

•HR Credit

Session Type:

Concurrent Session

Competency:

Relationship Management

Communication