He Said/She Said: Six Steps to an Effective and Legally Compliant Workplace Investigation
It's he said/she said. Someone is lying and it's your job to figure out who it is. Using interactive technology and case studies, this session will explore the six steps to conducting a an effective and legally compliant workplace investigation designed to get to the truth. You will learn:
- The legal elements of an effective investigation.
- How to ask questions designed to get to the truth.
- How to analyze witness statements to determine if the witness is telling the truth.
- How to write an effective investigation summary.
Karen Michael, Esq

Karen Michael is the President of Karen Michael, PLC, an employment law & HR consulting firm founded in 2008. The firm specializes in management and employee training, workplace investigations, HR Consulting, and employment law advice for the public and private sector.
Karen is a former HR executive and employment attorney with almost three decades years of experience in law and HR.
Karen writes a weekly labor law article for the Richmond Times Dispatch Business section, and regularly speaks at national and local events, including the national SHRM conference and EEOC’s EXCEl conference.
Karen is the author of “Stay Hired.”
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