HR Metrics That Matter: Learn to Drive Sustainable Business Processes
This session provides the knowledge and understanding to begin implementing practical, auditable leadership implementation techniques to your individual work environments. Realistic leadership implementation techniques promote continuous improvement in communication, productivity, employee satisfaction, and bottom-line business results. This session will show you:
· Why leaders fail, personal leadership implementation experiences, and successes and failures companies
have experienced during the transition of management.
· How to develop, track, and implement key business objectives.
· The processes of business scorecards and action registers to drive accountability.
· How to set behavioral expectations and audit performance.
Shane Yount

Shane A. Yount is a nationally recognized thought leader, author, and President of Competitive Solutions, Inc. (CSI), an international Business Transformation consulting firm that pioneered the acclaimed organizational development system known as Process Based Leadership® - A business transformation methodology designed to create a sustainable culture of clarity, connectivity, and consistency through the use of Non-Negotiable Business Processes. Since 1991 he has led the offices of CSI in becoming one of the nation’s most recognized Business Transformation consulting firms, personally working with such organizations as Michelin, Genentech, Pfizer, Lockheed Martin, the Department of Defense, and many others.
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