The Role of HR in Dell’s Multiple Business Transformations

SHRM 2016 Annual Conference & Exposition
This session will show how HR plays a key role in helping drive transformations companies must undergo in today’s fast paced business world.

You will learn about the role HR has played in supporting and driving multiple business transformations at Dell since the early 2000s – including global outsourcing, strategic shifts, privatization and building a culture of collaboration. We’ll describe how employee engagement was impacted by these transformations, and how HR had to adapt its role and skillsets, as well as program offerings during this 15-year journey. You will learn:

  • How HR can support and even play a leadership role during business transformations. This is especially pertinent for HR leaders in companies that are being asked to support large-scale business transformations.
  • How employee engagement is affected by successive transformations and how business and HR leaders need to communicate through these transformations – many of which span multiple years.
  • How specific HR programs and policies (focus on incentives and leadership selection/ competencies) play a direct role in driving business success.
Date(s) & Time(s): 
Tuesday, June 21, 2016 - 2:15pm to 3:30pm
Presenter: 

Craig Briscoe

Craig
Briscoe

Craig holds the position of vice president of Human Resources for Dell’s Global Commercial Sales and Enterprise Solutions Organization. In this role, he provides HR support for 25,000 sales, marketing, and engineering employees that develop and deliver technology solutions to consumers, small and medium businesses, public institutions and large enterprises worldwide. Upon Dell’s recent annoucement ot its intent to acquire EMC, Craig has been appointed to lead the Organization, Talent, Culture, and Change Management workstream for the integration.

Prior to joining the Global Commercial Sales and Enterprise Solutions team in November 2013, Craig held several executive roles at Dell, most recently as the Vice President of Human Resources for the Global Commercial Sales organization. He also served as Vice President of Global Compensation and Benefits with responsibility for corporate compensation, sales compensation, executive compensation and employee benefits.

Previously, Craig co-founded Motivari Consulting, which specialized in compensation consulting services. At Motivari, he assisted many clients, large and small, in the design, implementation, and management of their compensation programs. Prior that, Craig spent five years at Dell, where he led Executive Compensation and served as the head of Compensation, Benefits, and HR Operations for a $30 billion business unit with 25,000 employees.

Craig spent eight years at leading benefits consulting firms Hewitt Associates and Towers Perrin as the Board-level compensation consultant to a number of Fortune 500 companies in various industries.

Craig holds a BBA from Texas Christian University and an MBA from the University of Notre Dame.

Jennifer Saavedra

Jennifer
Saavedra

Jenn Saavedra joined Dell in 2005 after several years serving as an external consultant to Fortune 50 companies, the US armed forces and government. Jenn’s passion is in understanding the psychology of human behavior and harnessing this knowledge to help people, teams and organizations be their best. Serving as captain of her intercollegiate polo team and completing her PhD in Organizational Psychology, provided Jenn with the opportunity to gain skills and experience she brings to her work. Jenn started with Dell in the Global Talent Management organization leading surveys and assessments and expanded her contribution to include key HR practices (performance, promotion, succession), human capital analytics and talent and culture strategy. Jenn now leads our HR Strategy office where she focuses on Dell’s culture and leadership strategy and provides OD and talent consulting and support to enterprise level strategic initiatives. Jenn lives in Austin Texas (originally from San Francisco, California, USA) with her husband Mike,  daughter Jia and dog, Roxy.

Location: 
Convention Center 204
Amount of Credit: 
1.25
Credit Type: 
SHRM PDCs
Business Credit
Global Credit
Session Type: 
Concurrent Session
Competency: 
Business Acumen
Intended Audience: 
All Levels
Track: 
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