SMART STAGE: Picking Your HR Technology: Five Steps to Success
When it comes to solving HR problems with technology, many companies want the benefits but few know how to select the right vendor. That's because there are hundreds of technology firms offering recruiting, learning, HR, and talent management solutions, but without a road map it can be easy to get lost. You will learn about the key steps to choosing the right technology provider to support your organization's HR and business goals. This presentation will cover everything from the most common reasons companies implement technology to the critical pieces of the RFP process that will ensure that your organization doesn't end up with an HR technology hangover.
Ben Eubanks, SHRM-SCP

Ben Eubanks is a bestselling author, speaker, and researcher living in Huntsville, AL. He spends his days as the Chief Research Officer at Lighthouse Research & Advisory, developing groundbreaking research on workforce trends and examining the talent technologies and People practices that set great organizations apart from the rest.
His latest book Talent Scarcity explores why companies are having difficulties finding quality talent and how they can solve it. His first book, Artificial Intelligence for HR, is the world’s most-cited resource for leveraging technology to create a more human experience at work. His new book The Payroll Promise (March 2025) examines how HR and payroll teams can create workplace trust and do more meaningful work at the same time. He also hosts HR Summer School, a virtual event focusing on improving human resources, one HR pro at a time. When he's not speaking or writing, he spends time with his five kids and runs in a variety of outlandish races for fun.
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