Building a Global Mindset for the 21st Century Organization
Achieving success in the 21st century requires mastery of a “global mindset”. Today, the competitive advantage goes to those businesses and individuals who can translate their core expertise across cultures, who develop their leadership skills with an understanding of global and local cultural needs, and who know how to manage according to local cultural expectations. It is HR’s responsibility to lead the vanguard of global mindset development for the entire organization. In this session you will:
· Develop a clear vision of what defines cross-cultural success for a truly global organization and how to get there, both personally and organizationally.
· Learn about the 12 basic cross-cultural dimensions that affect all business behaviors in any culture, and how to communicate
and manage across these dimensions in order to function more effectively with your colleagues around the world.
· Explore key major cultures of concern and determine appropriate management and communication tactics for working more
effectively with your colleagues in these countries.
· Learn about HR’s unique role in advancing this process and some best practices for implementing ‘global mindset’
development within your organization.
Dean Foster
As President of DFA, Dean Foster conducts cross-cultural training worldwide and consults on intercultural business issues with most Fortune 500 companies in the United States and around the globe. For over twenty-five years, Dean has played a major role in the development of the intercultural training field. Formerly, he was founder and Managing Director of Berlitz Cross-Cultural Worldwide, Vice President GMAC/Windham Intercultural, and founder of Cross-Cultural Consulting Associates, New York. Dean is a frequent guest on CNN, CNBC and other TV and radio shows, and keynotes at major international professional conferences.
Dean has written many articles, the four-part Global Etiquette Guide book series, as well as Bargaining Across Borders, which the American Library Association voted as one of the top ten business books of 1994.
He is a Contributing Editor for National Geographic Traveler, writing the CultureWise monthly column, and Senior Contributing Editor for the International webpage of Monster.com. Dean presents at many educational institutions such as Harvard and is on faculty at the Intercultural Management Institute at American University. Dean has a Master’s Degree in Sociology from the Graduate Faculty of the New School for Social Research in New York City.