The Stay Conversation: Making Engagement Personal
The Great Resignation, also known as the Big Quit, continues to keep leaders up at night. How do we retain our best people? What do they want and need from the workplace? Are we equipped as a workplace to honor these desires?
We know engagement remains a cross-cultural challenge. According to Gallup's State of the Global Workplace: 2021 Report, the global employee engagement rate is 20% (34% in the U.S. and Canada). We also know disengagement is very costly, from the lost productivity of not engaged and actively disengaged employees to the cost of refilling key roles. And we know managers have a big influence on engagement, accounting for up to 70% of the difference between engaged and disengaged teams.
So how do we address this problem? By reminding people managers - and ourselves - that engagement is PERSONAL. That we each stick around a job for different reasons. That while free kombucha and dogs at work might engage some people, it won't do a thing to keep others. We need to have personal conversations with our persons, humane heart-to-hearts with our humans. Only then can we as leaders curate a workplace experience that encourages engagement and supports retention.
In this interactive session, we will equip you with skills, structures, and soundbites to bring back to your people managers, empowering you to have your own stay conversations with your leaders. We will practice with each other, allowing you to leave ready and able to bring these conversations to your own workplaces.
Your employees are wondering, "do I stay or do I go now." It's time to evolve the "great resignation" into the "great reflection" with powerful stay conversations.
Learning Objectives:
- Define engagement in your organization.
- Describe managers' barriers to having stay conversations.
- Identify critical questions to ask during a stay conversation.
- Practice having stay conversations, including asking open-ended questions and leading conversations toward realistic goals and an action plan.
Tina Schust Robinson
As founder of WorkJoy, Tina builds on 20 years of operations, technology consulting, and HR leadership experience to provide facilitation and coaching solutions to organizations ready to unleash the potential of their people. She co-creates talent programs that drive business outcomes and deliver human results, partnering with leaders from prominent organizations including Fabletics, FOX Sports, National Wildlife Federation, SAP, Savage X Fenty, and Spotify. Tina graduated from the University of Virginia (BA), University of Michigan (MBA), and Coactive Training Institute coaching program, and is adjunct faculty at Loyola Marymount University. She lives in Los Angeles with her writer husband and two pet parrots.