How to Win the War for Talent: Listen Differently
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Employees want to be engaged and feel heard on a regular basis. Forty-seven percent of employee turnover is due to corporate culture. Yet, many companies grapple with how to effectively engage with their talent in order to implement policies that lead to an inclusive workplace culture. Focus groups do not create safe spaces for honest, authentic feedback. Many believe that employee engagement surveys aren’t truly anonymous. Seramount’s Assess360 solution gets to the heart of these matters by utilizing an innovative technology called Employee Voice Sessions (EVS). These anonymous listening sessions capture unparalleled and unfiltered insight into the experiences and perceptions of your workforce to identify levers for building a culture of trust and transparency. EVS technology captures rich qualitative stories that breathe life into the numbers and put heart behind the metrics. Join Dr. Laura Sherbin, head of consulting for Seramount, and go beyond traditional assessment techniques to proactively learn from employees what they need to thrive and address talent issues before they ever arise.
Learning Objectives:
- An understanding of the why the employee experience is critical to shaping an inclusive workplace culture.
- Why employee engagement surveys and focus groups don’t work.
- The missing link between diversity, equity, and inclusion programs and their success.
Sponsored by Seramount
Laura Sherbin
Laura Sherbin is Managing Director of Consulting at Seramount. She is an economist who specializes in the creation of advantage through inclusion and diversity. Most recently, Laura was co-president at the Center for Talent Innovation (CTI) in New York City, a premier think tank and content provider that studies global workplace diversity.
Laura has co-authored several Harvard Business Review articles, including “How Diversity Can Drive Innovation,” “How Gen Y and Boomers Will Reshape Your Agenda,” and “Off-Ramps and On-Ramps Revisited,” as well as the Harvard Business Review research report titled “The Athena Factor: Reversing the Brain Drain in Science, Engineering, and Technology.” She has also taught a Women and Globalization course at the School of International and Public Affairs at Columbia University.
Laura built the rigorous data analytics machine and team that have been core to innovative approaches to measuring and tracking employee experiences. She is known as a leading expert in applying diversity and inclusion data to human behavior in organizations and using such data to quantify how workforce sentiments and satisfaction affect company bottom lines.
Laura holds a BS in math and economics from the University of Delaware and earned her PhD in economics from American University. She currently resides in Irvington, New York, with her husband, their four children, and their dog, Gus. Laura has always loved math and numbers, but when not working, she also enjoys baking, traveling, and meditating.
