A New Approach to Healthy Relationships and Preshow
The preshow is from 8:30 AM - 9:00 AM ET.
The general session starts at 9:00 AM ET.
About 94% of people report working with a toxic person in the last five years, and 87% said that team culture had suffered as a result. Leading workplace dynamics expert Amy Gallo, the author of Amazon’s #1 New Release, “Getting Along: How to Work with Anyone (Even Difficult People)” (September 2022) and host of HBR Women at Work podcast, reveals a path to smoother teamwork that lowers stress and transforms organizations. Informed by over 14 years of research, Gallo has identified eight common types of “difficult people,” providing actionable, practical advice for interacting with each of them. Through relatable, sometimes cringe-worthy examples, Gallo will introduce you to the principles to develop the skills and confidence needed to improve all workplace relationships. This new framework will build interpersonal resilience, the ability to bounce back quickly from negative interactions, and empower your teams to reduce stress.
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All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. Virtual sessions are recorded and are available to view on demand until Friday, May 19 at 8:00 AM ET (excluding networking sessions marked as “Live Virtual Only”).
Amy Gallo
Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She is the author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. For the past three years, Amy has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace. She is frequently sought out by media outlets for her perspective on workplace dynamics, conflict, and difficult conversations. Her advice has been featured in The New York Times, Fast Company, Marketplace, and The Austin American-Statesman, as well as on WNYC, the BBC, and ABC (Australian Broadcasting Corporation).