Structured Organization Change: Experiments, Learnings and Successes – An Insightful Case Study

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The Case: The topic is related to a 62-year-old conservative, family owned, promoter driven, inward looking organization in the precious metals industry. The business had been coming, the company had been standing, but nobody looked at its growth potential. There was a huge trust deficit between the management and employees. There was the highest level of confidentiality which was hampering the work to an unimagined extent. The systems, processes and policies were very archaic. It was a big challenge to attract talent in spite of good financial stability and position in the market. The brand was lost in oblivion. Need for Change: The business environment is always dynamic, constantly evolving and endlessly demanding. It keeps on posing challenges even to the organizations which have existed in the market for years.

Learning Objectives:

• Conceptualizing, designing, and executing a structured organization change process for converting an inward-looking organization into a truly professional global company.
• Identifying the main constituents of organization change and factors which inevitably impact it and managing them to the advantage of the company.
• Understanding expected tangible and intangible impediments which are confronted while executing change management interventions.
• Enhancing involvement of internal stake holders at all the levels in the change process by winning their trust, acceptability, and commitment.
• Rebuilding the organizational culture, transforming the working environment, and broadening people perspective to internalize the effected change.

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Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.