Take Your But Out of Your Apology - Apply the MIDAS Touch
How many relationship wounds would heal if someone apologized? Yet how often has a healing opportunity been ruined by a bad apology? This presentation will provide you with a tool that will ensure that your apologies heal wounds vs. make them worse and ultimately help you build better relationships.
Jathan Janove
Jathan Janove is an internationally published author, including Managing To Stay Out Of Court: How To Avoid The 8 Deadly Sins Of Mismanagement, which Richard Drezen of the Washington Post described as “an extraordinarily useful book for managers and workers.” He is also the author of The Star Profile: A Management Tool To Unleash Employee Potential, Book Expo America Gold Medal winner, Business & Career. His latest book is Hard-Won Wisdom: True Stories From The Management Trenches (HarperCollins). NYT bestselling author Daniel Pink states, “By sharing many of his best stories and experiences, Jathan Janove creates a short-cut for us to the knowledge needed to become an empathetic, effective leader in the workplace.”
Jathan writes the “Putting Humanity into HR Compliance” column for SHRM, and the “Coach’s Corner” blog for Marshall Goldsmith Stakeholder Centered Coaching. He is a frequent contributor to HR Magazine and other publications. He has been quoted as an authority in publications including the New York Times and Forbes.
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