HR Metrics that Matter: Learn to Drive Sustainable Business Processes
This session addresses the basic foundation for leadership training that can actually improve the business bottom line. Yount will discuss why leaders fail, personal leadership implementation experiences, and successes and failures companies have experienced during the transition of management. This session provides the knowledge and understanding to begin implementing practical, auditable leadership implementation techniques to your individual work environments. You will learn to develop, track, and implement key business objectives as well as the processes of business scorecards and action registers to drive accountability. You will also learn how to set behavioral expectations and audit your performance. Repeated Tuesday at 2:15 p.m. [Note: There were technical difficulties with the Monday recording; the Tuesday recording is published here.]
Shane Yount
Shane A. Yount is a nationally recognized thought leader, author, and President of Competitive Solutions, Inc. (CSI), an international Business Transformation consulting firm that pioneered the acclaimed organizational development system known as Process Based Leadership® - A business transformation methodology designed to create a sustainable culture of clarity, connectivity, and consistency through the use of Non-Negotiable Business Processes. Since 1991 he has led the offices of CSI in becoming one of the nation’s most recognized Business Transformation consulting firms, personally working with such organizations as Michelin, Genentech, Pfizer, Lockheed Martin, the Department of Defense, and many others.