A 7-Step Engagement Plan for Managers to Raise Engagement Scores

2019 Talent Conference & Exposition
Obtain an engagement-improvement checklist for managers to include in their next engagement survey improvement action plans.

Frustrated by the same old content that managers include in engagement-improvement plans? So are they. Come to this session for a checklist of actions that will raise their scores. The key is to move from groupthink and more meetings to individual actions based on each employee's hot spot. The result: You’ll earn employees’ trust, employees will build the skills they want to build, managers will act on substandard performers rather than let them slide, and you’ll be able to establish a next-survey forecast for each employee, and other fixes.

Learning Objectives:

  • Learn which manager-level actions will improve engagement survey scores.
  • Learn to coach managers to forecast each employee's next engagement survey score.
  • Learn a method to help managers build individual, customized development plans.
Date(s) & Time(s): 
Wednesday, April 10, 2019 - 10:15am to 11:15am

Dick Finnegan


Dick Finnegan is THE global turnover expert, having cut turnover by 30% and more for healthcare, manufacturing, logistics, distribution centers, call centers, and other industries…and on all six inhabited continents.

Dick has authored the top-selling SHRM-published book, The Power of Stay Interviews, along with four other books. BusinessWeek magazine has said “Finnegan offers fresh thinking for solving the turnover problem in any economy”. He has been similarly cited by Forbes, Chief Executive Magazine, and Consulting Magazine.

He holds bachelors and graduate degrees from The Pennsylvania State University and lives in Orlando, Florida.

Delta D
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Session Type: 
Concurrent Session
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