A 7-Step Engagement Plan for Managers to Raise Engagement Scores

2019 Talent Conference & Exposition
Obtain an engagement-improvement checklist for managers to include in their next engagement survey improvement action plans.

Frustrated by the same old content that managers include in engagement-improvement plans? So are they. Come to this session for a checklist of actions that will raise their scores. The key is to move from groupthink and more meetings to individual actions based on each employee's hot spot. The result: You’ll earn employees’ trust, employees will build the skills they want to build, managers will act on substandard performers rather than let them slide, and you’ll be able to establish a next-survey forecast for each employee, and other fixes.

Learning Objectives:

  • Learn which manager-level actions will improve engagement survey scores.
  • Learn to coach managers to forecast each employee's next engagement survey score.
  • Learn a method to help managers build individual, customized development plans.
Date(s) & Time(s): 
Wednesday, April 10, 2019 - 10:15am to 11:15am
Presenter: 

Richard Finnegan

Richard
Finnegan

Dick Finnegan is the author of The Power of Stay Interviews for Engagement and Retention which is the top-selling SHRM-published book in history. He is also the highest-rated webcast presenter in SHRM history. His other books include Rethinking Retention in Good Times and Bad, The Stay Interview, HR’s Greatest Challenge, and Raise Your Team’s Employee Engagement Score.

Dick brings experiences to us this morning including solving turnover and engagement in Siberian banks, African gold mines, multi-national corporations across China, and for the CIA…as well as for healthcare, call centers, manufacturing and other industries in the United States.

Location: 
Delta D
Amount of Credit: 
1.00
Credit Type: 
SHRM PDCs
Session Type: 
Concurrent Session
Intended Audience: 
Mid-Level
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